Auto lender · complaint record
Tesla complaints
Filed under Tesla, Inc.
Consumers have filed 733 complaints about Tesla since 2019, 201 of them in the last 12 months (+7% on the year before). It answered 51.7% on time and closed 0% with relief for the customer - less often than a typical auto lender. The most common problem is getting a loan or lease. It is the 15th most complained-about of 193 auto lenders this year.
Poor response record. How it works
- Complaints on record
- 733
- Last 12 months
- 201
- Answered on time
- 51.7%
- Closed with relief
- 0%
- Last 30 days
- 16
- Rank
- #15 of 193
Since June 2019
+7% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 3, 2026
Most complained-about auto lenders
Tesla complaints by month
The busiest month was January 2026 (29 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Tesla answered last 12 months
- Closed with explanation16381.1%
- In progress2713.4%
- Untimely response115.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time0/4551.7% on time
- Relief for customers0/400% closed with relief
- Complaint trend9/15+7% vs last year
What Tesla complaints are about
Top Tesla problems last 12 months
Inside "Getting a loan or lease"
- Confusing or misleading advertising or marketing 54
- Changes in terms mid-deal or after closing 47
- Credit denial 22
- Fraudulent loan 13
- Problem with signing the paperwork 12
- High-pressure sales tactics 10
Where Tesla complaints come from
Most complaints: California (232), Florida (98), Texas (45), New Jersey (37), New York (32).
Tesla compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Byrider FranchisingAuto loans & leases | 55 | 316 | C |
| 2 | Veros CreditAuto loans & leases | 51 | 255 | C |
| 3 | America First Federal Credit UnionAuto loans & leases | 12 | 245 | F |
| 4 | Carvana GroupAuto loans & leases | 56 | 240 | C |
| 5 | Americas Car-MartAuto loans & leases | 43 | 226 | D |
| 6 | LendbuzzAuto loans & leases | 45 | 220 | D |
| 7 | TeslaAuto loans & leases | 9 | 201 | F |
| 8 | Driveway FinanceAuto loans & leases | 54 | 137 | C |
Compare side by side: Tesla vs Byrider Franchising · Tesla vs Veros Credit · Tesla vs America First Federal Credit Union · Tesla vs Carvana Group
What people say about Tesla
All experiencesNo experiences with Tesla yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Tesla complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | In progress |
| Nov 3, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Nov 2, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Nov 2, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | In progress |
| Oct 31, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 30, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 27, 2026 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | In progress |
| Oct 24, 2026 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | In progress |
| Oct 24, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | In progress |
| Oct 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 22, 2026 | Auto loans & leases | Problems at the end of the loan or leaseExcess mileage, damage, or wear fees, or other problem after the lease is finished | In progress |
| Oct 22, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
Questions about Tesla
How many complaints does Tesla have?
Tesla has 733 complaints on record since June 2019, including 201 in the last 12 months and 16 in the last 30 days. That makes it number 333 of every company by complaints this year.
Does Tesla respond to complaints?
Yes. Tesla answered 51.7% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 9/100 (grade F).
What do people complain about most with Tesla?
The most common problems are getting a loan or lease (172), managing the loan or lease (122), problems at the end of the loan or lease (105).
Is Tesla legit?
Tesla is a real company with a public complaint record: consumers have complained about it 733 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Tesla legit? for the signals, red flags and how to protect yourself.
Are complaints about Tesla going up or down?
Roughly level. There were 201 complaints in the last 12 months against 187 in the 12 before (+7%). See every month.
How do I file a complaint against Tesla?
Complain to Tesla in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Tesla complaints come from?
Most come from California (232), Florida (98), Texas (45). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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