Auto loans & leases
Tesla auto loans & leases complaints
Consumers have filed 460 complaints about Tesla's auto loans & leases, 147 in the last 12 months (+17%). Tesla answered 52.4% on time and closed 0% with relief. See the whole Tesla record.
Tesla against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Tesla | 147 | 52.4% | 0% |
Latest Tesla auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 25, 2025 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Aug 25, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 25, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Aug 23, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Aug 21, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Aug 21, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Aug 19, 2025 | Auto loans & leases | Getting a loan or leaseProblem with a trade-in | Explained |
| Jul 30, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 23, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 19, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jul 17, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 17, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jul 16, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 14, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 12, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Jul 11, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 3, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Jul 3, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Jul 2, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 1, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 25, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 21, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Jun 20, 2025 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | Explained |
| Jun 13, 2025 | Auto loans & leases | Problems at the end of the loan or leaseTermination fees or other problem when ending the lease early | Explained |
| Jun 10, 2025 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Jun 8, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jun 6, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 30, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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