Student loans
Texas Guaranteed student loans complaints
Consumers have filed 133 complaints about Texas Guaranteed's student loans, 10 in the last 12 months. Texas Guaranteed answered 100% on time and closed 0% with relief. See the whole Texas Guaranteed record.
Texas Guaranteed against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Texas Guaranteed | 10 | 100% | 0% |
Latest Texas Guaranteed student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 10, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 9, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Aug 31, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Aug 16, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 1, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 22, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Jul 16, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Apr 9, 2019 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Mar 12, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 28, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 19, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 15, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 5, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jan 11, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 24, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 20, 2018 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 23, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Oct 17, 2018 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Sep 12, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Aug 1, 2018 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jul 19, 2018 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Apr 2, 2018 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Nov 8, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 22, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 21, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Jul 20, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 23, 2017 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| May 28, 2017 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| May 6, 2017 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 25, 2017 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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