Student loans
Texas Guaranteed student loans complaints
Consumers have filed 133 complaints about Texas Guaranteed's student loans, 10 in the last 12 months. Texas Guaranteed answered 100% on time and closed 0% with relief. See the whole Texas Guaranteed record.
Texas Guaranteed against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Texas Guaranteed | 10 | 100% | 0% |
Latest Texas Guaranteed student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 29, 2022 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| May 18, 2022 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jan 19, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 7, 2022 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 9, 2021 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 2, 2021 | Student loans | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Oct 7, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Sep 2, 2021 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| Aug 29, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Aug 5, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Jul 9, 2021 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jul 6, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jun 26, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Jun 22, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 15, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 7, 2021 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Apr 9, 2021 | Student loans | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 9, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Mar 30, 2021 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 25, 2021 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Dec 7, 2020 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 13, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 22, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 15, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Sep 15, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 23, 2020 | Student loans | Incorrect information on your reportAccount information incorrect | Explained |
| Feb 24, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 10, 2020 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Feb 5, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 22, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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