Student loans
Texas Guaranteed student loans complaints
Consumers have filed 133 complaints about Texas Guaranteed's student loans, 10 in the last 12 months. Texas Guaranteed answered 100% on time and closed 0% with relief. See the whole Texas Guaranteed record.
Texas Guaranteed against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Texas Guaranteed | 10 | 100% | 0% |
Latest Texas Guaranteed student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 9, 2026 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Aug 19, 2026 | Student loans | Incorrect information on your reportAccount status incorrect | Explained |
| May 18, 2026 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Mar 23, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 4, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 19, 2026 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jan 12, 2026 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Jan 10, 2026 | Student loans | Getting a loanLoan opened without my consent or knowledge | Explained |
| Dec 10, 2025 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 1, 2025 | Student loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 14, 2025 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 14, 2025 | Student loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 3, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Sep 6, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Aug 17, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jul 9, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 24, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Apr 10, 2025 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Feb 28, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Feb 8, 2025 | Student loans | Dealing with your lender or servicerKeep getting calls about your loan | Explained |
| Jan 7, 2025 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 15, 2024 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Sep 30, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Jun 8, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| May 11, 2024 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Apr 6, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Feb 8, 2024 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Jan 6, 2024 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Jul 14, 2023 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 15, 2022 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
Scam warning: Applying for federal repayment plans and forgiveness is free. Anyone who charges a fee, asks for your FSA ID or promises instant forgiveness is not to be trusted.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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