Auto loans & leases
Thrift Investment auto loans & leases complaints
Consumers have filed 27 complaints about Thrift Investment's auto loans & leases, 7 in the last 12 months. Thrift Investment answered 100% on time and closed 0% with relief. See the whole Thrift Investment record.
Thrift Investment against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Thrift Investment | 7 | 100% | 0% |
Latest Thrift Investment auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 2, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Mar 15, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Dec 27, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 8, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 28, 2025 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Mar 8, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 15, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jun 22, 2024 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 12, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 19, 2023 | Auto loans & leases | RepossessionCompany explaining amount owed | Explained |
| Mar 20, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 11, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 24, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 10, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Sep 16, 2019 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 20, 2019 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Jun 17, 2019 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Apr 12, 2018 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 21, 2017 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Oct 10, 2017 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Mar 27, 2017 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Feb 22, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Aug 14, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about Thrift Investment
No comments yet. Start the conversation - questions are welcome too.