Auto lender · complaint record
Thrift Investment complaints
Filed under Thrift Investment Corp.
Consumers have filed 67 complaints about Thrift Investment since 2015, 12 of them in the last 12 months (+9% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report. It is the 41st most complained-about of 193 auto lenders this year.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 67
- Last 12 months
- 12
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #41 of 193
Since July 2015
+9% vs the year before
Industry: 98.2%
Typical auto lender: 9%
Newest: Nov 5, 2026
Most complained-about auto lenders
Thrift Investment complaints by month
The busiest month was December 2025 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Thrift Investment answered all time
- Closed with explanation67100%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Thrift Investment complaints are about
Top Thrift Investment problems
Inside "Improper use of your report"
- Credit inquiries on your report that you don't recognize 7
- Reporting company used your report improperly 5
Where Thrift Investment complaints come from
Most complaints: New Jersey (46), New York (6), Connecticut (5), Pennsylvania (3), Maryland (3).
Thrift Investment compared with other auto lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | The Savings GroupAuto loans & leases | 63 | 41 | C |
| 2 | AC AutoPay LLC, Denver, CO BranchAuto loans & leases | 60 | 38 | C |
| 3 | CARS AcquisitionAuto loans & leases | 81 | 34 | A |
| 4 | EA HoldingsAuto loans & leases | 3 | 33 | F |
| 5 | Innovate ManagedAuto loans & leases | 6 | 32 | F |
| 6 | Cooley EnterprisesAuto loans & leases | 8 | 31 | F |
| 7 | Challenge Financial ServicesAuto loans & leases | 5 | 27 | F |
| 8 | Thrift InvestmentAuto loans & leases | - | 12 | - |
Compare side by side: Thrift Investment vs The Savings Group · Thrift Investment vs AC AutoPay LLC, Denver, CO Branch · Thrift Investment vs CARS Acquisition · Thrift Investment vs EA Holdings
What people say about Thrift Investment
All experiencesNo experiences with Thrift Investment yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Thrift Investment complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Sep 28, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 22, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jun 2, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| May 7, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Mar 15, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 27, 2025 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Dec 12, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 8, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Dec 5, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Thrift Investment
How many complaints does Thrift Investment have?
Thrift Investment has 67 complaints on record since July 2015, including 12 in the last 12 months and 1 in the last 30 days. That makes it number 1,343 of every company by complaints this year.
Does Thrift Investment respond to complaints?
Yes. Thrift Investment answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Thrift Investment?
The most common problems are incorrect information on your report (11), repossession (6), improper use of your report (12).
Is Thrift Investment legit?
Thrift Investment is a real company with a public complaint record: consumers have complained about it 67 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Thrift Investment legit? for the signals, red flags and how to protect yourself.
Are complaints about Thrift Investment going up or down?
Roughly level. There were 12 complaints in the last 12 months against 11 in the 12 before (+9%). See every month.
How do I file a complaint against Thrift Investment?
Complain to Thrift Investment in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Thrift Investment complaints come from?
Most come from New Jersey (46), New York (6), Connecticut (5). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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