Tona Mortgage against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Tona Mortgage | 3 | new | 100% | 33% | 20 |
Every mortgage company ranked
Latest Tona Mortgage mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Jul 8, 2026 | Mortgages | Closing on a mortgageDelays with the closing process | FL | Money back | Yes |
| Apr 1, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | CA | Explained | Yes |
| Dec 16, 2025 | Mortgages | Incorrect information on your reportInformation is missing that should be on the report | AZ | Explained | Yes |
| Nov 11, 2025 | Mortgages | Closing on a mortgageChanges in loan terms during or after closing | CA | Explained | Yes |
| Aug 12, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | AZ | Explained | Yes |
| Jul 11, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageDelays in the application process | TX | Explained | Yes |
| Jul 6, 2025 | Mortgages | Trouble during payment processPayment process | NY | Explained | Yes |
| Jun 26, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | TN | Explained | Yes |
| Jun 17, 2025 | Mortgages | Applying for a mortgage or refinancing an existing mortgageChanges in loan terms during the application process | RI | Explained | Yes |
| Jan 25, 2025 | Mortgages | Closing on a mortgageDelays with the closing process | NC | Explained | Yes |
| Dec 30, 2024 | Mortgages | Trouble during payment processLoan sold or transferred to another company | NY | Explained | Yes |
| Sep 13, 2024 | Mortgages | Closing on a mortgageDelays with the closing process | NC | Explained | Yes |
| Mar 21, 2023 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Feb 8, 2023 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| Jul 13, 2022 | Mortgages | Closing on a mortgage | NY | Explained | Yes |
| Apr 19, 2022 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Mar 2, 2022 | Mortgages | Closing on a mortgage | FL | Explained | Yes |
| Feb 22, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | FL | Explained | Yes |
| Apr 16, 2021 | Mortgages | Closing on a mortgage | CA | Explained | Yes |
| Feb 25, 2021 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | GA | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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