Auto loans & leases
Townebank auto loans & leases complaints
Consumers have filed 8 complaints about Townebank's auto loans & leases, 1 in the last 12 months. Townebank answered 100% on time and closed 100% with relief. See the whole Townebank record.
Townebank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Townebank | 1 | 100% | 100% |
Latest Townebank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 2, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Fixed |
| Sep 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 2, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 3, 2023 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Jun 30, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 21, 2023 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Mar 31, 2023 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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