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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Oct 2, 2017MortgagesStruggling to pay mortgageMSExplainedYes
Sep 18, 2017MortgagesTrouble during payment processMSExplainedYes
Aug 28, 2017MortgagesTrouble during payment processLAExplainedYes
Aug 2, 2017MortgagesTrouble during payment processTXExplainedYes
Jul 21, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageMSExplainedYes
Jul 18, 2017MortgagesClosing on a mortgageMSExplainedYes
May 26, 2017Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesALExplainedYes
May 25, 2017Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMSExplainedYes
May 10, 2017Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountMSExplainedYes
May 8, 2017Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
May 5, 2017MortgagesTrouble during payment processMSExplainedYes
Apr 20, 2017Bank accountsAccount opening, closing, or managementTXExplainedYes
Apr 11, 2017Bank accountsDeposits and withdrawalsMSExplainedYes
Apr 10, 2017Bank accountsDeposits and withdrawalsALExplainedYes
Feb 21, 2017MortgagesSettlement process and costsMSClosedYes
Feb 1, 2017Bank accountsDeposits and withdrawalsMSExplainedYes
Jan 30, 2017Debt collectionCommunication tacticsThreatened to take legal actionMSExplainedYes
Jan 19, 2017Bank accountsDeposits and withdrawalsMSExplainedYes
Jan 17, 2017Bank accountsUsing a debit or ATM cardMSExplainedYes
Jan 4, 2017Debt collectionDisclosure verification of debtNot disclosed as an attempt to collectMSExplainedYes
Dec 16, 2016MortgagesLoan servicing, payments, escrow accountALExplainedNo
Nov 28, 2016Bank accountsAccount opening, closing, or managementMSExplainedYes
Nov 26, 2016Bank accountsMaking/receiving payments, sending moneyMSExplainedYes
Oct 25, 2016Bank accountsAccount opening, closing, or managementMSExplainedYes
Oct 11, 2016MortgagesOtherFLExplainedYes
Sep 13, 2016MortgagesApplication, originator, mortgage brokerMSExplainedYes
Sep 5, 2016Bank accountsDeposits and withdrawalsLAExplainedYes
Sep 1, 2016MortgagesOtherFLExplainedYes
Aug 23, 2016MortgagesLoan servicing, payments, escrow accountMSExplainedYes
Aug 22, 2016Bank accountsProblems caused by my funds being lowTNExplainedYes
Jul 29, 2016Debt collectionDisclosure verification of debtRight to dispute notice not receivedCAExplainedYes
Jul 5, 2016Bank accountsDeposits and withdrawalsMSExplainedYes
Jun 15, 2016MortgagesLoan modification,collection,foreclosureMSExplainedYes
May 27, 2016MortgagesLoan modification,collection,foreclosureSCExplainedYes
May 12, 2016Bank accountsDeposits and withdrawalsFLClosedYes
May 9, 2016Credit reportingIncorrect information on credit reportAccount statusMSClosedYes
Apr 21, 2016MortgagesLoan modification,collection,foreclosureMSExplainedYes
Apr 18, 2016MortgagesLoan servicing, payments, escrow accountMSExplainedYes
Apr 13, 2016MortgagesLoan modification,collection,foreclosureMSExplainedYes
Mar 30, 2016MortgagesLoan modification,collection,foreclosureMSExplainedYes
Mar 17, 2016Bank accountsDeposits and withdrawalsMSExplainedYes
Mar 16, 2016Bank accountsUsing a debit or ATM cardALExplainedYes
Mar 16, 2016MortgagesLoan modification,collection,foreclosureCAExplainedYes
Feb 2, 2016Bank accountsAccount opening, closing, or managementGAExplainedYes
Jan 21, 2016Debt collectionTaking/threatening an illegal actionAttempted to/Collected exempt fundsNYExplainedYes
Dec 29, 2015Credit cardsIdentity theft / Fraud / EmbezzlementTXExplainedYes
Dec 15, 2015MortgagesLoan servicing, payments, escrow accountMSExplainedYes
Dec 12, 2015Debt collectionImproper contact or sharing of infoTalked to a third party about my debtKYExplainedYes
Dec 11, 2015MortgagesSettlement process and costsALExplainedYes
Dec 11, 2015Bank accountsProblems caused by my funds being lowFLExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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