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Complaint log

Trustmark complaint log

The newest complaints about Trustmark, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 20, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseALExplainedYes
Sep 14, 2019Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTNExplainedYes
Aug 28, 2019Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Aug 27, 2019Bank accountsProblem with a lender or other company charging your accountTransaction was not authorized-ExplainedYes
Aug 23, 2019MortgagesTrouble during payment processALExplainedYes
Aug 14, 2019Bank accountsManaging an accountBanking errorsMSFixedYes
Aug 5, 2019MortgagesStruggling to pay mortgageMSExplainedYes
Jul 18, 2019Bank accountsManaging an accountDeposits and withdrawalsFLExplainedYes
Jul 18, 2019MortgagesTrouble during payment processMSExplainedYes
Jun 27, 2019MortgagesTrouble during payment processALExplainedYes
Jun 21, 2019MortgagesTrouble during payment processALExplainedYes
Jun 10, 2019Bank accountsManaging an accountBanking errorsMSExplainedYes
May 11, 2019Bank accountsProblem caused by your funds being lowBounced checks or returned paymentsALExplainedYes
May 9, 2019Credit reportingProblem with a credit reporting company's investigation into an existing problemProblem with personal statement of disputeGAExplainedYes
Apr 18, 2019Credit reportingIncorrect information on your reportAccount status incorrectMSExplainedYes
Apr 1, 2019Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Mar 29, 2019Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Mar 17, 2019Credit reportingIncorrect information on your reportInformation belongs to someone elseILExplainedYes
Mar 8, 2019MortgagesTrouble during payment processFLExplainedYes
Mar 7, 2019Bank accountsManaging an accountFunds not handled or disbursed as instructedMSExplainedYes
Feb 17, 2019MortgagesTrouble during payment processMSExplainedYes
Feb 15, 2019Bank accountsManaging an accountDeposits and withdrawalsMSExplainedYes
Feb 7, 2019MortgagesTrouble during payment processMSExplainedYes
Jan 24, 2019MortgagesTrouble during payment processFLExplainedYes
Jan 18, 2019Bank accountsManaging an accountBanking errorsMSExplainedYes
Jan 4, 2019MortgagesTrouble during payment processMSExplainedYes
Dec 18, 2018Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtMSExplainedYes
Oct 12, 2018MortgagesTrouble during payment processMSExplainedYes
Aug 16, 2018MortgagesStruggling to pay mortgageALExplainedYes
Aug 15, 2018Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated fees-Money backYes
Aug 13, 2018MortgagesTrouble during payment processALExplainedYes
Jul 28, 2018Bank accountsManaging an accountDeposits and withdrawalsNJExplainedYes
Jul 23, 2018Money transfers & appsOther transaction problemNJExplainedYes
Jul 3, 2018Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loan-ExplainedYes
Jun 27, 2018MortgagesStruggling to pay mortgageMSExplainedYes
Jun 2, 2018Money transfers & appsFraud or scamCAExplainedYes
May 25, 2018Bank accountsManaging an accountProblem accessing accountMSExplainedYes
May 14, 2018Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
May 1, 2018Bank accountsProblem caused by your funds being lowNon-sufficient funds and associated feesMSExplainedYes
Apr 30, 2018Bank accountsManaging an accountBanking errors-ExplainedYes
Apr 25, 2018MortgagesTrouble during payment process-ExplainedYes
Apr 20, 2018MortgagesApplying for a mortgage or refinancing an existing mortgageILExplainedYes
Apr 16, 2018MortgagesTrouble during payment processMSExplainedYes
Apr 9, 2018Bank accountsManaging an accountProblem using a debit or ATM cardMSExplainedYes
Apr 7, 2018Bank accountsManaging an accountProblem accessing accountMSExplainedYes
Mar 20, 2018Bank accountsManaging an accountDeposits or withdrawalsFLExplainedYes
Jan 3, 2018MortgagesTrouble during payment processGAExplainedYes
Dec 6, 2017MortgagesApplying for a mortgage or refinancing an existing mortgageALExplainedYes
Nov 20, 2017MortgagesStruggling to pay mortgageALExplainedYes
Oct 17, 2017MortgagesClosing on a mortgageMSExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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