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Payday & personal loans

Umpqua payday & personal loans complaints

Consumers have filed 17 complaints about Umpqua's payday & personal loans. See the whole Umpqua record.

Umpqua against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13Umpqua0new--17

Every lender ranked

Latest Umpqua payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Sep 30, 2022Payday & personal loansGetting the loanMAExplainedYes
Apr 20, 2022Payday & personal loansCharged fees or interest you didn't expectDCExplainedYes
Dec 14, 2021Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Jul 2, 2020Payday & personal loansCharged fees or interest you didn't expectIDExplainedYes
Jul 22, 2019Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Apr 25, 2019Payday & personal loansIncorrect information on your reportAccount status incorrectCAExplainedYes
Dec 19, 2018Payday & personal loansGetting the loanCAExplainedYes
Sep 4, 2018Payday & personal loansCharged fees or interest you didn't expectDEExplainedYes
May 10, 2017Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
Apr 3, 2017Payday & personal loansManaging the loan or leaseNYExplainedYes
Nov 28, 2016Payday & personal loansManaging the loan or leaseGAExplainedYes
Oct 17, 2016Payday & personal loansTaking out the loan or leaseORExplainedYes
Oct 3, 2016Payday & personal loansManaging the loan or leaseGAFixedYes
Jul 29, 2016Payday & personal loansTaking out the loan or leaseOKExplainedYes
Jul 27, 2016Payday & personal loansManaging the loan or leaseWAExplainedYes
Mar 4, 2015Payday & personal loansManaging the loan or leaseNVExplainedYes
Aug 23, 2012Payday & personal loansManaging the line of creditWAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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