Auto loans & leases
United Group auto loans & leases complaints
Consumers have filed 31 complaints about United Group's auto loans & leases, 3 in the last 12 months. United Group answered 100% on time and closed 0% with relief. See the whole United Group record.
United Group against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | United Group | 3 | 100% | 0% |
Latest United Group auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Oct 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 24, 2025 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Apr 10, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Dec 13, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 11, 2024 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Sep 16, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jul 19, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 14, 2023 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| May 20, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| May 20, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| May 1, 2023 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Dec 8, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 24, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 11, 2020 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Feb 14, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 29, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jun 19, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 11, 2019 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Feb 8, 2019 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 15, 2018 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Apr 22, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Nov 18, 2016 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jul 2, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Apr 7, 2016 | Auto loans & leases | Managing the loan or lease | Explained |
| Oct 27, 2015 | Auto loans & leases | Problems when you are unable to pay | Explained |
| Jul 9, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
| Apr 30, 2015 | Auto loans & leases | Managing the loan or lease | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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