Credit bureau · complaint record
United Group complaints
Filed under United Group Inc.
Consumers have filed 82 complaints about United Group since 2014, 12 of them in the last 12 months (-14% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 82
- Last 12 months
- 12
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 2
- Rank
- #182 of 566
Since May 2014
-14% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 26, 2026
Most complained-about credit bureaus & report companies
United Group complaints by month
The busiest month was May 2023 (4 complaints). Complaints in the last 12 months are down 14% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How United Group answered all time
- Closed with monetary relief22.4%
- Closed with non-monetary relief11.2%
- Closed with explanation7996.3%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What United Group complaints are about
Top United Group problems
Inside "Managing the loan or lease"
- Billing problem 8
- Problem with additional products or services purchased with the loan 1
- Problem with fees charged 1
Where United Group complaints come from
Most complaints: Oregon (38), Washington (17), Nevada (9), Michigan (4), California (3).
United Group compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | United GroupCredit reporting | - | 12 | - |
Compare side by side: United Group vs Apple Financing · United Group vs Nav Technologies · United Group vs Opportunity Fund · United Group vs Heritage Financial Group
What people say about United Group
All experiencesNo experiences with United Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest United Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 24, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 16, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 18, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 10, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| May 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 30, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 9, 2026 | Debt collection | Written notification about debtDidn't receive notice of right to dispute | Explained |
| Feb 12, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jan 21, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 24, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 19, 2025 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
Questions about United Group
How many complaints does United Group have?
United Group has 82 complaints on record since May 2014, including 12 in the last 12 months and 2 in the last 30 days. That makes it number 1,343 of every company by complaints this year.
Does United Group respond to complaints?
Yes. United Group answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with United Group?
The most common problems are incorrect information on your report (12), false statements or representation (4), managing the loan or lease (15).
Is United Group legit?
United Group is a real company with a public complaint record: consumers have complained about it 82 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is United Group legit? for the signals, red flags and how to protect yourself.
Are complaints about United Group going up or down?
Down. There were 12 complaints in the last 12 months against 14 in the 12 before (-14%). See every month.
How do I file a complaint against United Group?
Complain to United Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most United Group complaints come from?
Most come from Oregon (38), Washington (17), Nevada (9). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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