Mortgage company · complaint record
University Lending Group complaints
Filed under University Lending Group, LLC
Consumers have filed 8 complaints about University Lending Group since 2013, none in the last 12 months. It answered 62.5% on time and closed 0% with relief for the customer. The most common problem is application, originator, mortgage broker.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 62.5%
- Closed with relief
- 0%
- Last 30 days
- 0
- Rank
- -
Since December 2013
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Sep 23, 2025
University Lending Group complaints by month
The busiest month was December 2013 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How University Lending Group answered all time
- Closed with explanation787.5%
- Untimely response112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What University Lending Group complaints are about
Top University Lending Group problems
Where University Lending Group complaints come from
Most complaints: Florida (4), Michigan (2), Texas (1), Indiana (1).
University Lending Group compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | University Lending GroupMortgages | - | 0 | - |
Compare side by side: University Lending Group vs Midwest Loan Services · University Lending Group vs Truhome Solutions · University Lending Group vs NEXA Mortgage · University Lending Group vs Hilltop
What people say about University Lending Group
All experiencesNo experiences with University Lending Group yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest University Lending Group complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 23, 2025 | Debt collection | Attempts to collect debt not owedDebt is not yours | No timely reply |
| Jan 24, 2023 | Mortgages | Closing on a mortgage | Explained |
| Jun 24, 2022 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| May 17, 2018 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | Explained |
| Feb 19, 2015 | Mortgages | Application, originator, mortgage broker | Explained |
| Jan 23, 2014 | Mortgages | Loan modification,collection,foreclosure | Explained |
| Dec 24, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
| Dec 12, 2013 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about University Lending Group
How many complaints does University Lending Group have?
University Lending Group has 8 complaints on record since December 2013, including 0 in the last 12 months and 0 in the last 30 days.
Does University Lending Group respond to complaints?
Yes. University Lending Group answered 62.5% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with University Lending Group?
The most common problems are application, originator, mortgage broker (3), applying for a mortgage or refinancing an existing mortgage (2), closing on a mortgage (1).
Is University Lending Group legit?
University Lending Group is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is University Lending Group legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against University Lending Group?
Complain to University Lending Group in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most University Lending Group complaints come from?
Most come from Florida (4), Michigan (2), Texas (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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