Lender · complaint record
Greensky Operations complaints
Filed under GREENSKY OPERATIONS, LLC
Consumers have filed 586 complaints about Greensky Operations since 2023, 248 of them in the last 12 months (+13% on the year before). It answered 100% on time and closed 13% with relief for the customer - more often than a typical lender. The most common problem is incorrect information on your report. It is the 13th most complained-about of 272 personal & payday lenders this year.
Strong response record. How it works
- Complaints on record
- 586
- Last 12 months
- 248
- Answered on time
- 100%
- Closed with relief
- 13%
- Last 30 days
- 6
- Rank
- #13 of 272
Since January 2023
+13% vs the year before
Industry: 94.7%
Typical lender: 6%
Newest: Oct 28, 2026
Most complained-about personal & payday lenders
Greensky Operations complaints by month
The busiest month was September 2026 (38 complaints). Complaints in the last 12 months are up 13% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Greensky Operations answered last 12 months
- Closed with monetary relief41.6%
- Closed with non-monetary relief2811.3%
- Closed with explanation21486.3%
- In progress20.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers40/4013% closed with relief
- Complaint trend9/15+13% vs last year
What Greensky Operations complaints are about
Top Greensky Operations problems last 12 months
Inside "Incorrect information on your report"
- Account information incorrect 49
- Account status incorrect 29
- Information belongs to someone else 20
- Information is missing that should be on the report 4
- Old information reappears or never goes away 2
- Public record information inaccurate 1
Where Greensky Operations complaints come from
Most complaints: California (73), Texas (59), Florida (55), New York (31), Georgia (29).
Greensky Operations compared with other personal & payday lenders
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Aqua FinancePayday & personal loans | 56 | 335 | C |
| 2 | Solar ServicingPayday & personal loans | 55 | 288 | C |
| 3 | Zip Co USPayday & personal loans | 26 | 287 | F |
| 4 | Rosebud Economic DevelopmentPayday & personal loans | 3 | 281 | F |
| 5 | Uprova CreditPayday & personal loans | 45 | 266 | D |
| 6 | WLCCPayday & personal loans | 30 | 260 | F |
| 7 | Greensky OperationsPayday & personal loans | 94 | 248 | A |
| 8 | Harpeth Financial ServicesPayday & personal loans | 50 | 232 | C |
Compare side by side: Greensky Operations vs Aqua Finance · Greensky Operations vs Solar Servicing · Greensky Operations vs Zip Co US · Greensky Operations vs Rosebud Economic Development
What people say about Greensky Operations
All experiencesNo experiences with Greensky Operations yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Greensky Operations complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Payday & personal loans | Problem with additional add-on products or services | Explained |
| Oct 24, 2026 | Payday & personal loans | Getting the loan | Explained |
| Oct 22, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 22, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Fixed |
| Oct 18, 2026 | Credit cards | Other features, terms, or problemsOther problem | Explained |
| Oct 18, 2026 | Payday & personal loans | Getting the loan | In progress |
| Oct 16, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Oct 15, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 10, 2026 | Payday & personal loans | Getting the loan | In progress |
| Oct 7, 2026 | Payday & personal loans | Problem when making payments | Explained |
| Oct 5, 2026 | Payday & personal loans | Getting the loan | Explained |
| Sep 30, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about Greensky Operations
How many complaints does Greensky Operations have?
Greensky Operations has 586 complaints on record since January 2023, including 248 in the last 12 months and 6 in the last 30 days. That makes it number 295 of every company by complaints this year.
Does Greensky Operations respond to complaints?
Yes. Greensky Operations answered 100% of its complaints on time (within 15 days) and closed 13% with relief - money back or a fix; 1.6% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 94/100 (grade A).
What do people complain about most with Greensky Operations?
The most common problems are incorrect information on your report (105), charged fees or interest you didn't expect (64), problem with additional add-on products or services (41).
Is Greensky Operations legit?
Greensky Operations is a real company with a public complaint record: consumers have complained about it 586 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Greensky Operations legit? for the signals, red flags and how to protect yourself.
Are complaints about Greensky Operations going up or down?
Up. There were 248 complaints in the last 12 months against 220 in the 12 before (+13%). See every month.
How do I file a complaint against Greensky Operations?
Complain to Greensky Operations in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Greensky Operations complaints come from?
Most come from California (73), Texas (59), Florida (55). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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