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Harpeth Financial Services complaints

Consumers have filed 834 complaints about Harpeth Financial Services since 2013, 232 of them in the last 12 months (+47% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical lender. The most common problem is charged fees or interest you didn't expect. It is the 14th most complained-about of 272 personal & payday lenders this year.

Average response record. How it works

Complaints on record
834

Since September 2013

Last 12 months
232

+47% vs the year before

Answered on time
100%

Industry: 94.7%

Closed with relief
0%

Typical lender: 6%

Last 30 days
9

Newest: Nov 5, 2026

Rank
#14 of 272

Most complained-about personal & payday lenders

Harpeth Financial Services complaints by month

The busiest month was January 2026 (29 complaints). Complaints in the last 12 months are up 47% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Harpeth Financial Services answered last 12 months

  • Closed with explanation23199.6%
  • In progress10.4%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend5/15+47% vs last year

What Harpeth Financial Services complaints are about

Top Harpeth Financial Services problems last 12 months

Where Harpeth Financial Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Tennessee (307), Florida (91), Virginia (57), Texas (52), Missouri (39).

Harpeth Financial Services compared with other personal & payday lenders

#CompanyScore12 monthsChangeOn timeReliefGrade
1Solar ServicingPayday & personal loans55288new100%0%C
2Zip Co USPayday & personal loans26287+205%95.8%0%F
3Rosebud Economic DevelopmentPayday & personal loans3281+67%68.3%0%F
4Uprova CreditPayday & personal loans45266+115%100%0%D
5WLCCPayday & personal loans30260+88%96.5%0%F
6Greensky OperationsPayday & personal loans94248+13%100%13%A
7Harpeth Financial ServicesPayday & personal loans50232+47%100%0%C
8Healthcare Finance DirectPayday & personal loans58171+29%97.1%5%C

Compare side by side: Harpeth Financial Services vs Solar Servicing · Harpeth Financial Services vs Zip Co US · Harpeth Financial Services vs Rosebud Economic Development · Harpeth Financial Services vs Uprova Credit

What people say about Harpeth Financial Services

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Latest Harpeth Financial Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 5, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Nov 3, 2026Payday & personal loansProblem when making paymentsLAExplainedYes
Nov 1, 2026Payday & personal loansCharged fees or interest you didn't expectFLIn progressYes
Oct 30, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNJExplainedYes
Oct 30, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Oct 28, 2026Credit reportingIncorrect information on your reportAccount information incorrectNVExplainedYes
Oct 27, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Oct 21, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Oct 20, 2026Payday & personal loansCan't stop withdrawals from your bank accountTNExplainedYes
Oct 16, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTNExplainedYes
Oct 14, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 14, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLExplainedYes

Questions about Harpeth Financial Services

How many complaints does Harpeth Financial Services have?

Harpeth Financial Services has 834 complaints on record since September 2013, including 232 in the last 12 months and 9 in the last 30 days. That makes it number 306 of every company by complaints this year.

Does Harpeth Financial Services respond to complaints?

Yes. Harpeth Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).

What do people complain about most with Harpeth Financial Services?
Is Harpeth Financial Services legit?

Harpeth Financial Services is a real company with a public complaint record: consumers have complained about it 834 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Harpeth Financial Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Harpeth Financial Services going up or down?

Up. There were 232 complaints in the last 12 months against 158 in the 12 before (+47%). See every month.

How do I file a complaint against Harpeth Financial Services?

Complain to Harpeth Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Harpeth Financial Services complaints come from?

Most come from Tennessee (307), Florida (91), Virginia (57). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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