Auto loans & leases
U.S. Auto Sales auto loans & leases complaints
Consumers have filed 87 complaints about U.S. Auto Sales's auto loans & leases. See the whole U.S. Auto Sales record.
U.S. Auto Sales against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | U.S. Auto Sales | 0 | - | - |
Latest U.S. Auto Sales auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Apr 6, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 19, 2022 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 14, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Feb 18, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jan 30, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Jan 27, 2022 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Dec 30, 2021 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| Dec 29, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Money back |
| Nov 19, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 15, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Money back |
| Sep 14, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 3, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 7, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 24, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 20, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 16, 2021 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 28, 2021 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 14, 2021 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Apr 17, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 8, 2021 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 5, 2021 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Dec 29, 2020 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Nov 14, 2020 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 2, 2020 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Oct 1, 2020 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Sep 28, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Aug 12, 2020 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 3, 2020 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 27, 2020 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Jul 22, 2020 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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