Auto loans & leases
U.S. Auto Sales auto loans & leases complaints
Consumers have filed 87 complaints about U.S. Auto Sales's auto loans & leases. See the whole U.S. Auto Sales record.
U.S. Auto Sales against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | U.S. Auto Sales | 0 | - | - |
Latest U.S. Auto Sales auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Jun 17, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| May 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 19, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| May 16, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Apr 25, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Apr 18, 2023 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Feb 18, 2023 | Auto loans & leases | Getting a loan or leaseCredit denial | Explained |
| Feb 3, 2023 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jan 28, 2023 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 20, 2023 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 6, 2023 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jan 4, 2023 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 17, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 13, 2022 | Auto loans & leases | Struggling to pay your loanLender trying to repossess or disable the vehicle | Explained |
| Dec 13, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Nov 25, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 7, 2022 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemInvestigation took more than 30 days | Explained |
| Oct 3, 2022 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Sep 24, 2022 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Sep 21, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Sep 16, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 5, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 30, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Aug 3, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jul 21, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jul 9, 2022 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jun 7, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jun 5, 2022 | Auto loans & leases | Struggling to pay your loanLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Jun 1, 2022 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising | Explained |
| Apr 17, 2022 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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