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Payday & personal loans

U.S. Bank payday & personal loans complaints

Consumers have filed 496 complaints about U.S. Bank's payday & personal loans, 36 in the last 12 months (+50%). U.S. Bank answered 100% on time and closed 33% with relief. See the whole U.S. Bank record.

U.S. Bank against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13U.S. Bank36+50%100%33%496

Every lender ranked

Latest U.S. Bank payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Oct 29, 2026Payday & personal loansLoan payment wasn't credited to your accountLAExplainedYes
Oct 27, 2026Payday & personal loansGetting the loanILFixedYes
Oct 27, 2026Payday & personal loansGetting a line of creditCAExplainedYes
Oct 21, 2026Payday & personal loansProblem with the payoff process at the end of the loanKSFixedYes
Oct 16, 2026Payday & personal loansGetting the loanMNFixedYes
Oct 10, 2026Payday & personal loansCharged fees or interest you didn't expectFLExplainedYes
Oct 9, 2026Payday & personal loansProblem when making paymentsINMoney backYes
Sep 26, 2026Payday & personal loansGetting a line of creditNEExplainedYes
Sep 23, 2026Payday & personal loansProblem when making paymentsKYFixedYes
Sep 7, 2026Payday & personal loansProblem when making paymentsTNFixedYes
Sep 2, 2026Payday & personal loansProblem with the payoff process at the end of the loanORFixedYes
Sep 1, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 20, 2026Payday & personal loansGetting a line of creditCAExplainedYes
Aug 14, 2026Payday & personal loansGetting the loanWAFixedYes
Aug 12, 2026Payday & personal loansProblem with the payoff process at the end of the loanORExplainedYes
Aug 10, 2026Payday & personal loansLoan payment wasn't credited to your accountFLExplainedYes
Jul 29, 2026Payday & personal loansGetting the loanFLFixedYes
Jul 7, 2026Payday & personal loansStruggling to pay your loanARFixedYes
Jun 26, 2026Payday & personal loansStruggling to pay your loanCAExplainedYes
Jun 22, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
May 26, 2026Payday & personal loansGetting the loanNJFixedYes
May 7, 2026Payday & personal loansGetting a line of creditTXExplainedYes
May 1, 2026Payday & personal loansGetting a line of creditCAExplainedYes
May 1, 2026Payday & personal loansGetting a line of creditMNExplainedYes
Apr 30, 2026Payday & personal loansImproper use of your reportCredit inquiries on your report that you don't recognizeTXExplainedYes
Apr 14, 2026Payday & personal loansProblem with additional add-on products or servicesKYExplainedYes
Mar 28, 2026Payday & personal loansGetting the loanCAExplainedYes
Feb 14, 2026Payday & personal loansGetting the loanILExplainedYes
Feb 13, 2026Payday & personal loansGetting a line of creditILExplainedYes
Feb 13, 2026Payday & personal loansProblem when making paymentsTXExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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