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Payday & personal loans

USAA payday & personal loans complaints

Consumers have filed 281 complaints about USAA's payday & personal loans, 34 in the last 12 months (+6%). USAA answered 100% on time and closed 18% with relief. See the whole USAA record.

USAA against other personal & payday lenders

#Company12 monthsChangeOn timeReliefAll time
1Affirm2,316+167%100%0%4,371
2Paramount GR904+262%99.8%0%1,538
3OneMain Financial765+18%100%7%3,344
4Klarna652+212%94%13%1,034
5Block (Cash App)447+213%96.2%2%702
6Enova (CashNetUSA, NetCredit)434+7%100%0%2,775
7CCF Intermediate388-18%99.7%8%1,368
8Upgrade291+62%100%2%923
9Upstart276+35%99.6%2%910
10SoFi276+57%100%10%563
11Truist274+37%99.6%11%958
12Uprova Credit257+118%100%0%466
13USAA34+6%100%18%281

Every lender ranked

Latest USAA payday & personal loans complaints

ReceivedAboutIssueStateAnswerOn time
Nov 5, 2018Payday & personal loansStruggling to pay your loanCOExplainedYes
Oct 10, 2018Payday & personal loansVehicle was repossessed or sold the vehicleMIMoney backYes
Sep 20, 2018Payday & personal loansCharged fees or interest you didn't expectSCFixedYes
Sep 7, 2018Payday & personal loansGetting a line of credit-ExplainedYes
Sep 6, 2018Payday & personal loansGetting the loanFLExplainedYes
Sep 4, 2018Payday & personal loansGetting the loan-ExplainedYes
Sep 4, 2018Payday & personal loansIncorrect information on your reportAccount information incorrectFLExplainedYes
Aug 2, 2018Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jul 26, 2018Payday & personal loansStruggling to pay your loanFLFixedYes
Jul 25, 2018Payday & personal loansStruggling to pay your loan-FixedYes
Jul 20, 2018Payday & personal loansStruggling to pay your loanFLFixedYes
Jun 26, 2018Payday & personal loansProblem with the payoff process at the end of the loanNJExplainedYes
Jun 6, 2018Payday & personal loansGetting the loanSCExplainedYes
May 29, 2018Payday & personal loansGetting a line of credit-ExplainedYes
May 15, 2018Payday & personal loansGetting a line of creditCAFixedYes
Apr 25, 2018Payday & personal loansGetting a line of creditTXExplainedYes
Apr 25, 2018Payday & personal loansProblem with additional add-on products or servicesIDExplainedYes
Apr 24, 2018Payday & personal loansGetting the loanTXExplainedYes
Apr 16, 2018Payday & personal loansGetting a line of creditTXExplainedYes
Apr 5, 2018Payday & personal loansStruggling to pay your loanALFixedYes
Feb 12, 2018Payday & personal loansProblem with the payoff process at the end of the loanCAExplainedYes
Feb 12, 2018Payday & personal loansStruggling to pay your loanFLExplainedYes
Jan 19, 2018Payday & personal loansCharged fees or interest you didn't expectVAExplainedYes
Jan 5, 2018Payday & personal loansProblem when making paymentsIAExplainedYes
Jan 1, 2018Payday & personal loansProblem when making paymentsTXFixedYes
Dec 31, 2017Payday & personal loansProblem when making paymentsWAFixedYes
Dec 31, 2017Payday & personal loansProblem with additional add-on products or servicesALExplainedYes
Dec 30, 2017Payday & personal loansStruggling to pay your loanNYExplainedYes
Nov 27, 2017Payday & personal loansStruggling to pay your loanVAExplainedYes
Nov 15, 2017Payday & personal loansStruggling to pay your loanCAExplainedYes

Your rights with personal & payday lenders

You can revoke permission for a lender to take automatic payments from your account by telling the lender and your bank. Many states cap interest or ban payday loans altogether, and the Military Lending Act caps most loans to active-duty servicemembers and their families at 36% APR.

Scam warning: A real lender never asks for a fee up front, a gift card or a "deposit" before sending a loan. Check the lender is licensed in your state.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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