Auto loans & leases
Valley National Bancorp auto loans & leases complaints
Consumers have filed 85 complaints about Valley National Bancorp's auto loans & leases, 11 in the last 12 months. Valley National Bancorp answered 100% on time and closed 9% with relief. See the whole Valley National Bancorp record.
Valley National Bancorp against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Valley National Bancorp | 11 | 100% | 9% |
Latest Valley National Bancorp auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Aug 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 6, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 29, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Apr 17, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 5, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Fixed |
| Jan 27, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Dec 20, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 18, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Nov 13, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Oct 30, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 21, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Sep 21, 2025 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | Explained |
| Aug 8, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Aug 4, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jun 27, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jun 4, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 18, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Mar 5, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 25, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 28, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Jan 22, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jan 21, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 13, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Money back |
| Nov 11, 2024 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 9, 2024 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Money back |
| Aug 14, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jul 9, 2024 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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