Veripro Solutions against other mortgage lenders & servicers
| # | Company | 12 months | Change | On time | Relief | All time |
|---|
| 1 | Shellpoint Mortgage Servicing | 3,741 | +17% | 81.4% | 0% | 17,690 |
| 2 | Rocket Mortgage | 3,572 | +499% | 99.9% | 0% | 8,475 |
| 3 | Freedom Mortgage | 1,701 | +50% | 99.4% | 0% | 9,327 |
| 4 | Ocwen Financial | 1,514 | +44% | 100% | 1% | 35,815 |
| 5 | Wells Fargo | 1,187 | -8% | 100% | 9% | 49,962 |
| 6 | PennyMac | 1,157 | +86% | 99.9% | 13% | 5,470 |
| 7 | Select Portfolio Servicing | 1,130 | +34% | 99.9% | 0% | 15,278 |
| 8 | Carrington Mortgage Services | 1,081 | +124% | 99.7% | 0% | 6,641 |
| 9 | Selene | 967 | +53% | 100% | 0% | 3,082 |
| 10 | LoanCare | 862 | +107% | 100% | 0% | 7,382 |
| 11 | Mr. Cooper | 757 | -64% | 100% | 0% | 13,321 |
| 12 | JPMorgan Chase | 734 | +43% | 100% | 2% | 25,884 |
| 13 | Veripro Solutions | 1 | new | 100% | 0% | 39 |
Every mortgage company ranked
Latest Veripro Solutions mortgages complaints
| Received | About | Issue | State | Answer | On time |
|---|
| Dec 9, 2025 | Mortgages | Closing on a mortgageTrying to communicate with the company to fix an issue with the loan closing | OH | Explained | Yes |
| May 3, 2024 | Mortgages | Struggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure | IL | Explained | Yes |
| Apr 23, 2024 | Mortgages | Struggling to pay mortgageForeclosure | AL | Explained | Yes |
| Jan 21, 2024 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Jul 4, 2023 | Mortgages | Closing on a mortgage | MO | Explained | Yes |
| Jun 8, 2023 | Mortgages | Incorrect information on your reportInformation belongs to someone else | GA | Explained | Yes |
| May 9, 2023 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| May 3, 2023 | Mortgages | Struggling to pay mortgage | AL | Explained | Yes |
| Dec 1, 2022 | Mortgages | Struggling to pay mortgage | NJ | Explained | Yes |
| Sep 16, 2022 | Mortgages | Incorrect information on your reportInformation belongs to someone else | GA | Explained | Yes |
| Sep 6, 2022 | Mortgages | Trouble during payment process | PA | Explained | Yes |
| Mar 6, 2022 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jan 15, 2022 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Jan 3, 2022 | Mortgages | Closing on a mortgage | MA | Explained | Yes |
| Dec 15, 2021 | Mortgages | Trouble during payment process | IL | Explained | Yes |
| Oct 26, 2021 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Oct 5, 2021 | Mortgages | Closing on a mortgage | GA | Explained | Yes |
| Jul 1, 2020 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | CA | Explained | Yes |
| May 12, 2020 | Mortgages | Struggling to pay mortgage | OH | Explained | Yes |
| Dec 5, 2019 | Mortgages | Trouble during payment process | AZ | Explained | Yes |
| Jun 24, 2019 | Mortgages | Applying for a mortgage or refinancing an existing mortgage | WA | Explained | Yes |
| Nov 13, 2018 | Mortgages | Struggling to pay mortgage | IL | Explained | Yes |
| Jul 23, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jun 12, 2018 | Mortgages | Trouble during payment process | CO | Explained | Yes |
| Jan 13, 2018 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Jan 11, 2018 | Mortgages | Struggling to pay mortgage | VA | Explained | Yes |
| May 25, 2017 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Dec 29, 2016 | Mortgages | Other | GA | Explained | Yes |
| Nov 7, 2016 | Mortgages | Loan modification,collection,foreclosure | NY | Explained | Yes |
| Oct 12, 2016 | Mortgages | Other | NY | Explained | Yes |
Your rights with mortgage lenders & servicers
Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.
Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.
General information, not legal advice; rules vary by state. Plain-English guides
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