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Complaint log

Zip Co US complaint log

The newest complaints about Zip Co US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 12, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 11, 2026Money transfers & appsFraud or scamMAExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Sep 11, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Sep 10, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Sep 10, 2026Payday & personal loansGetting a line of creditTNExplainedYes
Sep 9, 2026Payday & personal loansProblem when making paymentsWIExplainedYes
Sep 8, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Sep 8, 2026Credit cardsOther features, terms, or problemsOther problemILExplainedYes
Sep 5, 2026Payday & personal loansProblem with additional add-on products or servicesSCExplainedYes
Sep 4, 2026Payday & personal loansGetting the loanTXExplainedYes
Sep 3, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
Sep 3, 2026Payday & personal loansProblem when making paymentsMEExplainedYes
Sep 2, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedILExplainedYes
Sep 1, 2026Payday & personal loansProblem with additional add-on products or servicesARExplainedYes
Aug 31, 2026Payday & personal loansProblem when making paymentsIAExplainedYes
Aug 31, 2026Payday & personal loansCharged fees or interest you didn't expectTXIn progressYes
Aug 31, 2026Payday & personal loansGetting the loanFLExplainedYes
Aug 31, 2026Payday & personal loansGetting a line of creditGAExplainedYes
Aug 28, 2026Payday & personal loansGetting a line of creditOKExplainedYes
Aug 28, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Aug 26, 2026Money transfers & appsManaging, opening, or closing your mobile wallet accountCAExplainedYes
Aug 25, 2026Payday & personal loansProblem with additional add-on products or servicesMDExplainedYes
Aug 23, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Aug 21, 2026Payday & personal loansGetting the loanCAExplainedYes
Aug 21, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Aug 19, 2026Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Aug 18, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardNYExplainedYes
Aug 16, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Aug 16, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Aug 15, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardDCExplainedYes
Aug 13, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Aug 12, 2026Payday & personal loansProblem with additional add-on products or servicesNCExplainedYes
Aug 12, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Aug 11, 2026CryptoOther service problemOHExplainedYes
Aug 11, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementTXExplainedYes
Aug 8, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Aug 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanWAExplainedYes
Aug 4, 2026Credit reportingProblem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phoneTNExplainedNo
Aug 2, 2026Payday & personal loansProblem when making payments-ExplainedYes
Aug 1, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Jul 30, 2026Credit cardsProblem when making paymentsProblem during payment processMDExplainedYes
Jul 29, 2026Payday & personal loansProblem when making paymentsGAExplainedYes
Jul 28, 2026Credit cardsClosing your accountCompany closed your accountPAExplainedYes
Jul 27, 2026Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Jul 26, 2026Payday & personal loansProblem with the payoff process at the end of the loanWIExplainedYes
Jul 24, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Jul 21, 2026Debt collectionElectronic communicationsYou told them to stop contacting you, but they keep tryingHIExplainedYes
Jul 21, 2026Payday & personal loansProblem with fraud alerts or security freezesNVExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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