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Complaint log

Zip Co US complaint log

The newest complaints about Zip Co US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Mar 9, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Mar 7, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Mar 6, 2026Prepaid & gift cardsProblem with a purchase or transferOvercharged for a purchase or transfer you did make with the cardOHExplainedYes
Mar 6, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Mar 5, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
Mar 3, 2026Payday & personal loansCharged fees or interest you didn't expectCTExplainedYes
Feb 28, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Feb 27, 2026Payday & personal loansUnexpected feesWAExplainedYes
Feb 25, 2026Payday & personal loansProblem with additional add-on products or servicesFLExplainedYes
Feb 24, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Feb 21, 2026Credit cardsOther features, terms, or problemsProblem with customer serviceNCExplainedYes
Feb 21, 2026Money transfers & appsUnauthorized transactions or other transaction problemGAExplainedYes
Feb 19, 2026Payday & personal loansLoan payment wasn't credited to your accountNVExplainedYes
Feb 19, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Feb 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Feb 17, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Feb 12, 2026Payday & personal loansProblem with additional add-on products or servicesNVExplainedYes
Feb 11, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Feb 10, 2026Payday & personal loansProblem with additional add-on products or servicesAZExplainedYes
Feb 10, 2026Debt collectionThreatened to contact someone or share information improperlyTalked to a third-party about your debtFLExplainedYes
Feb 10, 2026Payday & personal loansGetting the loanNYExplainedYes
Feb 7, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNVExplainedYes
Feb 4, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Feb 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMIExplainedYes
Jan 31, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
Jan 31, 2026Credit cardsProblem with a purchase shown on your statementOvercharged for something you did purchase with the cardMIExplainedYes
Jan 30, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Jan 29, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCTExplainedYes
Jan 29, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedNo
Jan 27, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jan 27, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Jan 23, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursNYExplainedYes
Jan 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementNYExplainedYes
Jan 23, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementCAExplainedYes
Jan 22, 2026Payday & personal loansStruggling to pay your loanFLExplainedYes
Jan 21, 2026Payday & personal loansProblem when making paymentsNCExplainedYes
Jan 19, 2026Payday & personal loansCharged fees or interest you didn't expectLAExplainedYes
Jan 18, 2026Payday & personal loansProblem with additional add-on products or servicesGAExplainedNo
Jan 17, 2026Payday & personal loansCharged fees or interest you didn't expectNCExplainedYes
Jan 16, 2026Payday & personal loansCharged fees or interest you didn't expectTXExplainedYes
Jan 16, 2026Credit reportingUnable to get your credit report or credit scoreOther problem getting your report or credit scoreVAExplainedYes
Jan 15, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWIExplainedYes
Jan 14, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Jan 14, 2026Payday & personal loansProblem with additional add-on products or servicesKYExplainedYes
Jan 13, 2026Payday & personal loansCharged fees or interest you didn't expectMOExplainedYes
Jan 12, 2026Payday & personal loansProblem when making paymentsTNExplainedYes
Jan 12, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursMNExplainedYes
Jan 10, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardPAExplainedYes
Jan 8, 2026Payday & personal loansProblem when making paymentsCAExplainedYes
Jan 8, 2026Payday & personal loansProblem when making paymentsCTExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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