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Complaint log

Zip Co US complaint log

The newest complaints about Zip Co US, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
May 24, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
May 23, 2026Payday & personal loansProblem with additional add-on products or servicesDEExplainedYes
May 22, 2026Money transfers & appsUnexpected or other feesGAExplainedYes
May 22, 2026Payday & personal loansProblem when making paymentsFLExplainedYes
May 18, 2026Payday & personal loansCharged fees or interest you didn't expectNYExplainedYes
May 16, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
May 16, 2026Debt collectionAttempts to collect debt not owedDebt was paidAZExplainedYes
May 15, 2026Payday & personal loansProblem with the payoff process at the end of the loanFLExplainedYes
May 15, 2026Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedCAExplainedYes
May 15, 2026Payday & personal loansProblem with additional add-on products or servicesCOExplainedYes
May 14, 2026Payday & personal loansProblem when making paymentsNYExplainedYes
May 7, 2026Debt collectionElectronic communicationsFrequent or repeated messagesWIExplainedYes
May 7, 2026Debt collectionElectronic communicationsFrequent or repeated messagesWIExplainedYes
May 6, 2026Payday & personal loansProblem when making paymentsAZExplainedYes
May 4, 2026Credit reportingIncorrect information on your reportAccount information incorrectGAExplainedYes
May 3, 2026Payday & personal loansProblem when making paymentsVAExplainedYes
May 3, 2026Payday & personal loansWas approved for a loan, but didn't receive the moneyWAExplainedYes
May 2, 2026Payday & personal loansProblem when making paymentsMAExplainedYes
Apr 28, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Apr 23, 2026Debt collectionAttempts to collect debt not owedDebt was paidNYExplainedNo
Apr 23, 2026Payday & personal loansProblem when making paymentsCAExplainedNo
Apr 22, 2026Money transfers & appsUnauthorized transactions or other transaction problemFLExplainedYes
Apr 21, 2026Credit cardsOther features, terms, or problemsPrivacy issuesOHExplainedYes
Apr 21, 2026Payday & personal loansProblem when making paymentsNJExplainedYes
Apr 21, 2026Money transfers & appsFraud or scamINExplainedYes
Apr 19, 2026Payday & personal loansCharged fees or interest you didn't expectORExplainedYes
Apr 18, 2026Student loansGetting a loanLoan opened without my consent or knowledgeNJExplainedYes
Apr 14, 2026Money transfers & appsOther transaction problemGAExplainedNo
Apr 14, 2026Payday & personal loansProblem when making paymentsWAExplainedYes
Apr 13, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementGAExplainedYes
Apr 10, 2026Payday & personal loansProblem when making paymentsMDExplainedYes
Apr 9, 2026Money transfers & appsUnauthorized transactions or other transaction problemLAExplainedYes
Apr 8, 2026Payday & personal loansCharged fees or interest you didn't expectWAExplainedYes
Apr 8, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementPAExplainedYes
Apr 8, 2026Payday & personal loansProblem with additional add-on products or servicesTXExplainedYes
Apr 7, 2026Payday & personal loansProblem with additional add-on products or servicesCAExplainedYes
Apr 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementWAExplainedNo
Apr 2, 2026Payday & personal loansProblem when making paymentsTXExplainedNo
Apr 1, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementMOExplainedNo
Mar 25, 2026Payday & personal loansCharged fees or interest you didn't expectGAExplainedYes
Mar 23, 2026Payday & personal loansProblem when making paymentsOHExplainedYes
Mar 21, 2026Payday & personal loansProblem when making paymentsTXExplainedYes
Mar 20, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementDEExplainedYes
Mar 20, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeFLExplainedYes
Mar 19, 2026Debt collectionElectronic communicationsFrequent or repeated messagesMDExplainedYes
Mar 16, 2026Payday & personal loansStruggling to pay your loanILExplainedYes
Mar 15, 2026Debt collectionAttempts to collect debt not owedDebt was paidNJExplainedYes
Mar 13, 2026Payday & personal loansProblem when making paymentsIAExplainedYes
Mar 10, 2026Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardCAExplainedYes
Mar 9, 2026Payday & personal loansProblem with the payoff process at the end of the loanGAExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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