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Credit cards

Arbitration

Consumers have filed 348 complaints about this, against 46 companies. The most complained-about is Citibank.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 17, 2017Capital OneCredit cardsArbitrationINExplainedYes
Apr 13, 2017CitibankCredit cardsArbitrationCAExplainedYes
Apr 7, 2017CitibankCredit cardsArbitrationGAMoney backYes
Apr 6, 2017SynchronyCredit cardsArbitrationFLExplainedYes
Apr 3, 2017CitibankCredit cardsArbitrationNHMoney backYes
Apr 1, 2017DiscoverCredit cardsArbitrationCAExplainedYes
Mar 29, 2017JPMorgan ChaseCredit cardsArbitrationNCExplainedYes
Mar 22, 2017Capital OneCredit cardsArbitrationOHExplainedYes
Mar 21, 2017Wells FargoCredit cardsArbitrationNVMoney backNo
Mar 20, 2017Capital OneCredit cardsArbitrationCAExplainedYes
Mar 20, 2017CitibankCredit cardsArbitrationCAExplainedYes
Mar 15, 2017American ExpressCredit cardsArbitrationNYMoney backYes
Mar 13, 2017American ExpressCredit cardsArbitrationCAExplainedYes
Mar 10, 2017American ExpressCredit cardsArbitrationMDFixedYes
Mar 7, 2017Capital OneCredit cardsArbitrationCAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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