Credit bureau · complaint record
TD Bank complaints
Filed under TD BANK US HOLDING COMPANY
Consumers have filed 38,431 complaints about TD Bank since 2011, 6,183 of them in the last 12 months (+17% on the year before). It answered 100% on time and closed 24% with relief for the customer - less often than a typical credit bureau. The most common problem is incorrect information on your report. It is the 8th most complained-about of 566 credit bureaus & report companies this year.
Good response record. How it works
- Complaints on record
- 38,431
- Last 12 months
- 6,183
- Answered on time
- 100%
- Closed with relief
- 24%
- Last 30 days
- 220
- Rank
- #8 of 566
Since December 2011
+17% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Nov 5, 2026
Most complained-about credit bureaus & report companies
TD Bank complaints by month
The busiest month was January 2026 (674 complaints). Complaints in the last 12 months are up 17% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How TD Bank answered last 12 months
- Closed with monetary relief72011.6%
- Closed with non-monetary relief74912.1%
- Closed with explanation4,54873.6%
- In progress1662.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers15/4024.4% closed with relief
- Complaint trend8/15+17% vs last year
What TD Bank complaints are about
Top TD Bank problems last 12 months
Inside "Incorrect information on your report"
- Information belongs to someone else 1,744
- Account status incorrect 1,568
- Account information incorrect 1,418
- Old information reappears or never goes away 152
- Information is missing that should be on the report 90
- Personal information incorrect 59
Where TD Bank complaints come from
Most complaints: New York (6,500), Florida (4,886), New Jersey (4,124), California (3,365), Pennsylvania (2,421).
TD Bank compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | AffirmCredit reporting | 48 | 8,431 | D |
| 2 | FIS (Fidelity National Information Services)Credit reporting | 51 | 7,698 | C |
| 3 | TD BankCredit reporting | 68 | 6,183 | B |
| 4 | Ally FinancialCredit reporting | 59 | 6,013 | C |
| 5 | Early Warning Services (Zelle)Credit reporting | 60 | 5,912 | C |
| 6 | Self FinancialCredit reporting | 49 | 4,913 | D |
| 7 | OneMain FinancialCredit reporting | 57 | 3,861 | C |
| 8 | KikoffCredit reporting | 50 | 3,534 | C |
Compare side by side: TD Bank vs Affirm · TD Bank vs FIS · TD Bank vs Ally Financial · TD Bank vs Early Warning Services
What people say about TD Bank
All experiencesNo experiences with TD Bank yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest TD Bank complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Credit cards | Closing your accountCompany closed your account | Explained |
| Nov 5, 2026 | Credit cards | Problem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statement | Money back |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Oct 31, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 31, 2026 | Credit cards | Problem when making paymentsProblem during payment process | Explained |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Fixed |
| Oct 31, 2026 | Money transfers & apps | Other transaction problem | In progress |
| Oct 31, 2026 | Bank accounts | Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount | In progress |
| Oct 31, 2026 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Oct 31, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
Questions about TD Bank
How many complaints does TD Bank have?
TD Bank has 38,431 complaints on record since December 2011, including 6,183 in the last 12 months and 220 in the last 30 days. That makes it number 34 of every company by complaints this year.
Does TD Bank respond to complaints?
Yes. TD Bank answered 100% of its complaints on time (within 15 days) and closed 24% with relief - money back or a fix; 12% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 68/100 (grade B).
What do people complain about most with TD Bank?
The most common problems are incorrect information on your report (5,084), managing an account (5,405), problem with a company's investigation into an existing problem (1,185).
Is TD Bank legit?
TD Bank is a real company with a public complaint record: consumers have complained about it 38,431 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is TD Bank legit? for the signals, red flags and how to protect yourself.
Are complaints about TD Bank going up or down?
Up. There were 6,183 complaints in the last 12 months against 5,307 in the 12 before (+17%). See every month.
How do I file a complaint against TD Bank?
Complain to TD Bank in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most TD Bank complaints come from?
Most come from New York (6,500), Florida (4,886), New Jersey (4,124). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
Talk about TD Bank
No comments yet. Start the conversation - questions are welcome too.