Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Credit cards

Credit reporting

Consumers have filed 1,696 complaints about this, against 38 companies. The most complained-about is Capital One.

Companies with the most

All time.

By month

Latest complaints about this

ReceivedCompanyAboutIssueStateAnswerOn time
Apr 24, 2013JPMorgan ChaseCredit cardsCredit reportingTXExplainedYes
Apr 24, 2013Capital OneCredit cardsCredit reportingPAExplainedYes
Apr 24, 2013Capital OneCredit cardsCredit reportingHIExplainedYes
Apr 24, 2013SynchronyCredit cardsCredit reportingNYExplainedYes
Apr 23, 2013Capital OneCredit cardsCredit reportingKSFixedYes
Apr 23, 2013JPMorgan ChaseCredit cardsCredit reportingCAExplainedYes
Apr 23, 2013CitibankCredit cardsCredit reportingCAExplainedYes
Apr 23, 2013Capital OneCredit cardsCredit reportingTXExplainedYes
Apr 23, 2013Capital OneCredit cardsCredit reportingSDExplainedYes
Apr 22, 2013American ExpressCredit cardsCredit reportingFLExplainedYes
Apr 22, 2013JPMorgan ChaseCredit cardsCredit reportingCAExplainedYes
Apr 22, 2013CitibankCredit cardsCredit reportingCAFixedYes
Apr 22, 2013American ExpressCredit cardsCredit reportingGAExplainedYes
Apr 19, 2013Barclays USCredit cardsCredit reportingMIExplainedYes
Apr 19, 2013SynchronyCredit cardsCredit reportingPAExplainedYes

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about it

Be kind and stick to facts. No account numbers or other people's details. Rules

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience