Auto loans & leases
Acima auto loans & leases complaints
Consumers have filed 49 complaints about Acima's auto loans & leases, 19 in the last 12 months. Acima answered 100% on time and closed 6% with relief. See the whole Acima record.
Acima against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Acima | 19 | 100% | 6% |
Latest Acima auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 21, 2024 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| May 27, 2024 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 19, 2023 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Aug 2, 2023 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| May 13, 2022 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Feb 23, 2022 | Auto loans & leases | Struggling to pay your loanProblem after you declared or threatened to declare bankruptcy | Explained |
| Jan 20, 2022 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Jan 3, 2022 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Nov 10, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 22, 2021 | Auto loans & leases | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 21, 2021 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 24, 2021 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Jan 28, 2021 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Nov 11, 2020 | Auto loans & leases | Getting a loan or leaseFraudulent loan | Explained |
| Jan 17, 2020 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Apr 11, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Mar 4, 2019 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jul 26, 2018 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Sep 29, 2017 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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