Auto loans & leases
Acima auto loans & leases complaints
Consumers have filed 49 complaints about Acima's auto loans & leases, 19 in the last 12 months. Acima answered 100% on time and closed 6% with relief. See the whole Acima record.
Acima against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Acima | 19 | 100% | 6% |
Latest Acima auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 1, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Oct 31, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 7, 2026 | Auto loans & leases | Problem with fraud alerts or security freezes | Explained |
| Sep 21, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Sep 21, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Sep 15, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 18, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Aug 9, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Jun 25, 2026 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| May 19, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 19, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| May 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 3, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 27, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Dec 29, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 24, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Dec 23, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Dec 8, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 27, 2025 | Auto loans & leases | Getting a loan or leaseHigh-pressure sales tactics | Explained |
| Jul 26, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| Jun 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Apr 21, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Mar 11, 2025 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 6, 2025 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 6, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Feb 4, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jan 19, 2025 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
| Nov 27, 2024 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Fixed |
| Nov 24, 2024 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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