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Mortgages

Acra Intermediate mortgages complaints

Consumers have filed 119 complaints about Acra Intermediate's mortgages, 40 in the last 12 months. Acra Intermediate answered 97.5% on time and closed 23% with relief. See the whole Acra Intermediate record.

Acra Intermediate against other mortgage lenders & servicers

#Company12 monthsChangeOn timeReliefAll time
1Shellpoint Mortgage Servicing3,741+17%81.4%0%17,690
2Rocket Mortgage3,572+499%99.9%0%8,475
3Freedom Mortgage1,701+50%99.4%0%9,327
4Ocwen Financial1,514+44%100%1%35,815
5Wells Fargo1,187-8%100%9%49,962
6PennyMac1,157+86%99.9%13%5,470
7Select Portfolio Servicing1,130+34%99.9%0%15,278
8Carrington Mortgage Services1,081+124%99.7%0%6,641
9Selene967+53%100%0%3,082
10LoanCare862+107%100%0%7,382
11Mr. Cooper757-64%100%0%13,321
12JPMorgan Chase734+43%100%2%25,884
13Acra Intermediate40new97.5%23%119

Every mortgage company ranked

Latest Acra Intermediate mortgages complaints

ReceivedAboutIssueStateAnswerOn time
Nov 18, 2021MortgagesTrouble during payment processFLFixedYes
Oct 17, 2021MortgagesTrouble during payment processNJFixedYes
Sep 30, 2021MortgagesStruggling to pay mortgageFLFixedYes
Sep 27, 2021MortgagesStruggling to pay mortgageCAFixedYes
Sep 24, 2021MortgagesStruggling to pay mortgageVAFixedYes
Sep 20, 2021MortgagesTrouble during payment processCAFixedYes
Aug 30, 2021MortgagesStruggling to pay mortgageGAFixedYes
Aug 30, 2021MortgagesTrouble during payment processPAFixedYes
Aug 7, 2021MortgagesTrouble during payment processCAFixedYes
Aug 1, 2021MortgagesTrouble during payment processCAFixedYes
Jul 16, 2021MortgagesClosing on a mortgageCAFixedYes
Jun 26, 2021MortgagesTrouble during payment processCAFixedYes
Jun 17, 2021MortgagesApplying for a mortgage or refinancing an existing mortgage-FixedYes
May 11, 2021MortgagesTrouble during payment processCAFixedYes
Apr 14, 2021MortgagesClosing on a mortgageTXFixedYes
Apr 12, 2021MortgagesStruggling to pay mortgageWAFixedYes
Mar 25, 2021MortgagesApplying for a mortgage or refinancing an existing mortgageCAFixedYes
Mar 25, 2021MortgagesTrouble during payment processCAMoney backYes
Mar 17, 2021MortgagesStruggling to pay mortgageFLFixedYes
Mar 15, 2021MortgagesStruggling to pay mortgageCAFixedYes
Mar 1, 2021MortgagesTrouble during payment processVAFixedYes
Feb 19, 2021MortgagesStruggling to pay mortgageCAFixedYes
Feb 1, 2021MortgagesClosing on a mortgageCAFixedYes
Jan 9, 2021MortgagesStruggling to pay mortgageCAExplainedYes
Dec 1, 2020MortgagesTrouble during payment process-ExplainedYes
Aug 25, 2020MortgagesStruggling to pay mortgageAZFixedYes
Jul 21, 2020MortgagesStruggling to pay mortgageFLFixedYes
Jul 9, 2020MortgagesTrouble during payment process-ExplainedYes
Jun 22, 2020MortgagesStruggling to pay mortgageCAFixedYes

Your rights with mortgage lenders & servicers

Your mortgage servicer must correct errors you report in a written notice of error and answer written requests for information, usually within 30 business days. It must apply payments on the day they arrive, and it generally cannot start foreclosure until you are more than 120 days behind or while a complete loss-mitigation application is pending.

Scam warning: Be careful of anyone who charges up front to save your home, tells you to stop paying your servicer, or asks you to sign over the deed. HUD-approved housing counselors help for free.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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