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Debt collector · complaint record

Afterpay US Services complaints

Consumers have filed 23 complaints about Afterpay US Services since 2021, none in the last 12 months. It answered 100% on time and closed 61% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
23

Since August 2021

Last 12 months
0

new vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
61%

Typical debt collector: 24%

Last 30 days
0

Newest: Sep 16, 2022

Rank
-

Afterpay US Services complaints by month

The busiest month was October 2021 (3 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.

How Afterpay US Services answered all time

  • Closed with monetary relief939.1%
  • Closed with non-monetary relief521.7%
  • Closed with explanation939.1%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What Afterpay US Services complaints are about

  • Debt collection730%
  • Payday & personal loans626%
  • Money transfers & apps417%
  • Credit cards313%
  • Credit reporting14%
  • Debt relief & credit repair14%
  • Bank accounts14%

Top Afterpay US Services problems

Inside "Attempts to collect debt not owed"

  • Debt was paid 3
  • Debt is not yours 1

Where Afterpay US Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (4), New Jersey (3), Arizona (2), Maryland (2), Missouri (2).

Afterpay US Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8Afterpay US ServicesDebt collection-0new100%61%-

Compare side by side: Afterpay US Services vs Green Square · Afterpay US Services vs EMoneyUSA · Afterpay US Services vs Mullooly Jeffrey Rooney & Flynn · Afterpay US Services vs Credit World Services

What people say about Afterpay US Services

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Latest Afterpay US Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Sep 16, 2022Debt relief & credit repairProblem with customer serviceNYExplainedYes
Sep 9, 2022Payday & personal loansCan't stop withdrawals from your bank accountTXExplainedYes
Jul 19, 2022Debt collectionFalse statements or representationAttempted to collect wrong amountCAExplainedYes
Jul 16, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountVAMoney backYes
Jul 15, 2022Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTXExplainedYes
Jun 24, 2022Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedMOMoney backYes
May 25, 2022Payday & personal loansCharged fees or interest you didn't expectTXMoney backYes
May 13, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardKYExplainedYes
Apr 24, 2022Payday & personal loansCharged fees or interest you didn't expectMOMoney backYes
Apr 19, 2022Credit cardsProblem when making paymentsProblem during payment processTNMoney backYes
Apr 4, 2022Debt collectionCommunication tacticsFrequent or repeated callsAZExplainedYes
Mar 21, 2022Money transfers & appsUnauthorized transactions or other transaction problemNJMoney backYes

Questions about Afterpay US Services

How many complaints does Afterpay US Services have?

Afterpay US Services has 23 complaints on record since August 2021, including 0 in the last 12 months and 0 in the last 30 days.

Does Afterpay US Services respond to complaints?

Yes. Afterpay US Services answered 100% of its complaints on time (within 15 days) and closed 61% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with Afterpay US Services?
Is Afterpay US Services legit?

Afterpay US Services is a real company with a public complaint record: consumers have complained about it 23 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Afterpay US Services legit? for the signals, red flags and how to protect yourself.

How do I file a complaint against Afterpay US Services?

Complain to Afterpay US Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Afterpay US Services complaints come from?

Most come from Texas (4), New Jersey (3), Arizona (2). Big states file more complaints, so the map shows complaints per 100,000 people.

Talk about Afterpay US Services

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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