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Debt collector · complaint record

Alliance One complaints

Consumers have filed 1,096 complaints about Alliance One since 2013, 102 of them in the last 12 months (-29% on the year before). It answered 99% on time and closed 100% with relief for the customer - more often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Strong response record. How it works

Complaints on record
1,096

Since July 2013

Last 12 months
102

-29% vs the year before

Answered on time
99%

Industry: 96.5%

Closed with relief
100%

Typical debt collector: 24%

Last 30 days
2

Newest: Oct 31, 2026

Rank
#198 of 1,963

Most complained-about debt collectors

Alliance One complaints by month

The busiest month was July 2015 (22 complaints). Complaints in the last 12 months are down 29% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Alliance One answered last 12 months

  • Closed with non-monetary relief10199%
  • In progress11%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time41/4599% on time
  • Relief for customers40/40100% closed with relief
  • Complaint trend15/15-29% vs last year

What Alliance One complaints are about

Top Alliance One problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 110
  • Debt was paid 55
  • Debt was result of identity theft 39
  • Debt was already discharged in bankruptcy and is no longer owed 10

Where Alliance One complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: California (242), Washington (130), Florida (123), New York (93), Texas (73).

Alliance One compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1A & O Recovery SolutionsDebt collection0105+102%0%-F
2Merchants and Medical CreditDebt collection69104+13%98.1%28%B
3Omega RMSDebt collection47103-2%97.1%6%D
4Adler Wallach & AssociatesDebt collection50102+11%99%0%C
5Alliance OneDebt collection96102-29%99%100%A
6Populus Financial (ACE Cash Express)Debt collection54100+10%100%0%C
7Adir InternationalDebt collection13100+14%90%5%F
8Hillcrest Davidson & AssociatesDebt collection4999+65%100%0%D

Compare side by side: Alliance One vs A & O Recovery Solutions · Alliance One vs Merchants and Medical Credit · Alliance One vs Omega RMS · Alliance One vs Adler Wallach & Associates

What people say about Alliance One

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Latest Alliance One complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftALFixedYes
Oct 27, 2026Debt collectionAttempts to collect debt not owedDebt was already discharged in bankruptcy and is no longer owedOHFixedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt was paidFLIn progressYes
Oct 16, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountFLFixedYes
Sep 26, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCTFixedYes
Sep 22, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeOHFixedYes
Sep 16, 2026Debt collectionAttempts to collect debt not owedDebt was paidCAFixedYes
Sep 10, 2026Credit reportingImproper use of your reportReporting company used your report improperlyFLFixedYes
Sep 8, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedCAFixedYes
Sep 5, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtOHFixedYes
Sep 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursFLFixedYes
Sep 3, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAFixedYes

Questions about Alliance One

How many complaints does Alliance One have?

Alliance One has 1,096 complaints on record since July 2013, including 102 in the last 12 months and 2 in the last 30 days. That makes it number 471 of every company by complaints this year.

Does Alliance One respond to complaints?

Yes. Alliance One answered 99% of its complaints on time (within 15 days) and closed 100% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 96/100 (grade A).

What do people complain about most with Alliance One?
Is Alliance One legit?

Alliance One is a real company with a public complaint record: consumers have complained about it 1,096 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Alliance One legit? for the signals, red flags and how to protect yourself.

Are complaints about Alliance One going up or down?

Down. There were 102 complaints in the last 12 months against 143 in the 12 before (-29%). See every month.

How do I file a complaint against Alliance One?

Complain to Alliance One in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Alliance One complaints come from?

Most come from California (242), Washington (130), Florida (123). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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