Student loans
Alorica student loans complaints
Consumers have filed 29 complaints about Alorica's student loans, 1 in the last 12 months. Alorica answered 100% on time and closed 0% with relief. See the whole Alorica record.
Alorica against other student loan servicers
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | MOHELA | 7,252 | 36% | 2% |
| 2 | Nelnet | 3,551 | 99.9% | 0% |
| 3 | Maximus Federal Services | 2,391 | 100% | 0% |
| 4 | Servicer under contract with Federal Student Aid | 1,520 | 0% | - |
| 5 | Edfinancial Services | 1,456 | 98.9% | 0% |
| 6 | Sallie Mae | 716 | 100% | 12% |
| 7 | Central Research | 530 | 99.8% | 0% |
| 8 | Navient | 462 | 100% | 0% |
| 9 | Climb Credit | 304 | 100% | 0% |
| 10 | AES / PHEAA | 206 | 100% | 14% |
| 11 | SoFi | 160 | 100% | 9% |
| 12 | Goal Structured Solutions | 108 | 100% | 0% |
| 13 | Alorica | 1 | 100% | 0% |
Latest Alorica student loans complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 26, 2026 | Student loans | Incorrect information on your reportInformation belongs to someone else | Explained |
| May 3, 2017 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Aug 19, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 18, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 7, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Jul 5, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| May 25, 2016 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Fixed |
| Apr 12, 2016 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Mar 23, 2016 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Nov 12, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Oct 27, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Oct 8, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 10, 2015 | Student loans | Dealing with my lender or servicerHaving problems with customer service | Explained |
| Sep 3, 2015 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Aug 13, 2015 | Student loans | Can't repay my loanCan't temporarily postpone payments | Explained |
| Aug 12, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 6, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Aug 2, 2015 | Student loans | Can't repay my loanCan't get flexible payment options | Explained |
| Jul 15, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Jun 25, 2015 | Student loans | Dealing with my lender or servicerNeed information about my balance/terms | Fixed |
| Jun 13, 2015 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Fixed |
| May 1, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| May 1, 2015 | Student loans | Dealing with my lender or servicerTrouble with how payments are handled | Explained |
| Mar 21, 2015 | Student loans | Dealing with my lender or servicerDon't agree with fees charged | Explained |
| Dec 10, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| Nov 5, 2014 | Student loans | Dealing with my lender or servicerReceived bad information about my loan | Explained |
| May 14, 2014 | Student loans | Dealing with my lender or servicerKeep getting calls about my loan | Explained |
| Feb 18, 2014 | Student loans | Can't repay my loanCan't decrease my monthly payments | Explained |
| Mar 20, 2013 | Student loans | Repaying your loan | Explained |
Your rights with student loan servicers
Federal student loan borrowers can switch to an income-driven repayment plan, ask for deferment or forbearance, and apply for forgiveness programs such as Public Service Loan Forgiveness through studentaid.gov. The Federal Student Aid ombudsman helps with disputes your servicer will not fix. Private loans follow the contract and state law instead.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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