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Debt collector · complaint record

American Collection Services complaints

Consumers have filed 119 complaints about American Collection Services since 2013, 13 of them in the last 12 months (0% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is attempts to collect debt not owed.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
119

Since October 2013

Last 12 months
13

0% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
1

Newest: Nov 12, 2026

Rank
#652 of 1,963

Most complained-about debt collectors

American Collection Services complaints by month

The busiest month was September 2023 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How American Collection Services answered all time

  • Closed with explanation119100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What American Collection Services complaints are about

Top American Collection Services problems

Inside "Written notification about debt"

  • Didn't receive enough information to verify debt 12
  • Didn't receive notice of right to dispute 12
  • Notification didn't disclose it was an attempt to collect a debt 1

Where American Collection Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Oklahoma (86), Texas (11), Illinois (3), North Carolina (3), Utah (3).

American Collection Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8American Collection ServicesDebt collection-130%100%0%-

Compare side by side: American Collection Services vs Green Square · American Collection Services vs EMoneyUSA · American Collection Services vs Mullooly Jeffrey Rooney & Flynn · American Collection Services vs Credit World Services

What people say about American Collection Services

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Latest American Collection Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 12, 2026Payday & personal loansStruggling to pay your loanTXExplainedYes
Oct 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Sep 16, 2026Debt collectionElectronic communicationsFrequent or repeated messagesOKExplainedYes
Sep 14, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOKExplainedYes
Sep 5, 2026Debt collectionCommunication tacticsFrequent or repeated callsOKExplainedYes
Aug 21, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseOKExplainedYes
May 14, 2026Debt collectionCommunication tacticsFrequent or repeated callsCTExplainedYes
Feb 27, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Feb 1, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOKExplainedYes
Jan 24, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseNVExplainedYes
Jan 21, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftOKExplainedYes
Jan 7, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes

Questions about American Collection Services

How many complaints does American Collection Services have?

American Collection Services has 119 complaints on record since October 2013, including 13 in the last 12 months and 1 in the last 30 days. That makes it number 1,303 of every company by complaints this year.

Does American Collection Services respond to complaints?

Yes. American Collection Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.

What do people complain about most with American Collection Services?
Is American Collection Services legit?

American Collection Services is a real company with a public complaint record: consumers have complained about it 119 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Collection Services legit? for the signals, red flags and how to protect yourself.

Are complaints about American Collection Services going up or down?

Roughly level. There were 13 complaints in the last 12 months against 13 in the 12 before (0%). See every month.

How do I file a complaint against American Collection Services?

Complain to American Collection Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most American Collection Services complaints come from?

Most come from Oklahoma (86), Texas (11), Illinois (3). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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