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Debt collector · complaint record

American Collections Enterprise complaints

Consumers have filed 405 complaints about American Collections Enterprise since 2013, 6 of them in the last 12 months (-85% on the year before). It answered 0% on time and closed 0% with relief for the customer. The most common problem is incorrect information on your report.

Rated once a company has 25+ complaints in 12 months. How it works

Complaints on record
405

Since October 2013

Last 12 months
6

-85% vs the year before

Answered on time
0%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
0

Newest: May 20, 2026

Rank
#883 of 1,963

Most complained-about debt collectors

American Collections Enterprise complaints by month

The busiest month was April 2025 (9 complaints). Complaints in the last 12 months are down 85% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How American Collections Enterprise answered all time

  • Closed with explanation36690.4%
  • Closed317.7%
  • Untimely response82%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

What American Collections Enterprise complaints are about

Top American Collections Enterprise problems

Inside "Attempts to collect debt not owed"

  • Debt is not yours 57
  • Debt was paid 43
  • Debt was result of identity theft 18
  • Debt was already discharged in bankruptcy and is no longer owed 4

Where American Collections Enterprise complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Maryland (205), Virginia (84), District of Columbia (17), Delaware (16), New York (11).

American Collections Enterprise compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Green SquareDebt collection1025new0%0%F
2EMoneyUSADebt collection5325+25%100%0%C
3Mullooly Jeffrey Rooney & FlynnDebt collection5625-4%100%0%C
4Credit World ServicesDebt collection4725+79%100%0%D
5Keynote ConsultingDebt collection1025+4%56%0%F
6Augusta Collection AgencyDebt collection1025new0%0%F
7Advance Bureau of CollectionsDebt collection1925+4%92%0%F
8American Collections EnterpriseDebt collection-6-85%0%0%-

Compare side by side: American Collections Enterprise vs Green Square · American Collections Enterprise vs EMoneyUSA · American Collections Enterprise vs Mullooly Jeffrey Rooney & Flynn · American Collections Enterprise vs Credit World Services

What people say about American Collections Enterprise

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Latest American Collections Enterprise complaints

Full log
ReceivedAboutIssueStateAnswerOn time
May 20, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeIANo timely replyNo
Mar 4, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursVANo timely replyNo
Mar 3, 2026Credit reportingIncorrect information on your reportAccount information incorrectMDNo timely replyNo
Feb 6, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseMDNo timely replyNo
Jan 13, 2026Credit reportingIncorrect information on your reportInformation belongs to someone elseILNo timely replyNo
Jan 6, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMDNo timely replyNo
Nov 6, 2025Credit reportingIncorrect information on your reportInformation belongs to someone elseMINo timely replyNo
Oct 16, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursVANo timely replyNo
Aug 1, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Jul 17, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountMDExplainedYes
Jun 27, 2025Credit reportingIncorrect information on your reportAccount status incorrectMDExplainedYes
Jun 23, 2025Debt collectionFalse statements or representationAttempted to collect wrong amountVAExplainedYes

Questions about American Collections Enterprise

How many complaints does American Collections Enterprise have?

American Collections Enterprise has 405 complaints on record since October 2013, including 6 in the last 12 months and 0 in the last 30 days. That makes it number 1,757 of every company by complaints this year.

Does American Collections Enterprise respond to complaints?

Yes. American Collections Enterprise answered 0% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix. The rest were mostly closed with an explanation only.

What do people complain about most with American Collections Enterprise?
Is American Collections Enterprise legit?

American Collections Enterprise is a real company with a public complaint record: consumers have complained about it 405 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Collections Enterprise legit? for the signals, red flags and how to protect yourself.

Are complaints about American Collections Enterprise going up or down?

Down. There were 6 complaints in the last 12 months against 40 in the 12 before (-85%). See every month.

How do I file a complaint against American Collections Enterprise?

Complain to American Collections Enterprise in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most American Collections Enterprise complaints come from?

Most come from Maryland (205), Virginia (84), District of Columbia (17). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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