Payment company · complaint record
American Payment Holdco complaints
Filed under American Payment Holdco, Inc.
Consumers have filed 19 complaints about American Payment Holdco since 2016, none in the last 12 months. It answered 84.2% on time and closed 21% with relief for the customer. The most common problem is money was not available when promised.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 19
- Last 12 months
- 0
- Answered on time
- 84.2%
- Closed with relief
- 21%
- Last 30 days
- 0
- Rank
- -
Since October 2016
new vs the year before
Industry: 98.1%
Typical payment company: 16%
Newest: Feb 4, 2020
American Payment Holdco complaints by month
The busiest month was May 2017 (6 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How American Payment Holdco answered all time
- Closed with monetary relief421.1%
- Closed with explanation1578.9%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What American Payment Holdco complaints are about
Top American Payment Holdco problems
Where American Payment Holdco complaints come from
Most complaints: California (4), Illinois (3), District of Columbia (2), Kentucky (2), Massachusetts (2).
American Payment Holdco compared with other payment apps & money transfer services
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Ria EnviaMoney transfers & apps | 39 | 62 | D |
| 2 | Bill.ComMoney transfers & apps | 55 | 55 | C |
| 3 | Global Tel*LinkMoney transfers & apps | 40 | 46 | D |
| 4 | AirtmMoney transfers & apps | 0 | 38 | F |
| 5 | Paysend USMoney transfers & apps | 10 | 26 | F |
| 6 | Ingo MoneyMoney transfers & apps | 10 | 26 | F |
| 7 | PLS GroupMoney transfers & apps | 72 | 25 | B |
| 8 | American Payment HoldcoMoney transfers & apps | - | 0 | - |
Compare side by side: American Payment Holdco vs Ria Envia · American Payment Holdco vs Bill.Com · American Payment Holdco vs Global Tel*Link · American Payment Holdco vs Airtm
What people say about American Payment Holdco
All experiencesNo experiences with American Payment Holdco yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest American Payment Holdco complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Feb 4, 2020 | Money transfers & apps | Fraud or scam | Explained |
| Jan 9, 2020 | Money transfers & apps | Other transaction problem | Explained |
| Sep 20, 2019 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Nov 29, 2018 | Crypto | Other transaction problem | Explained |
| Nov 24, 2018 | Money transfers & apps | Wrong amount charged or received | Explained |
| Oct 23, 2017 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Oct 17, 2017 | Money transfers & apps | Other transaction problem | Explained |
| Oct 16, 2017 | Money transfers & apps | Fraud or scam | Money back |
| Sep 11, 2017 | Money transfers & apps | Other transaction problem | Explained |
| May 23, 2017 | Money transfers & apps | Money was not available when promised | Money back |
| May 4, 2017 | Money transfers & apps | Money was not available when promised | Explained |
| May 4, 2017 | Money transfers & apps | Money was not available when promised | Explained |
Questions about American Payment Holdco
How many complaints does American Payment Holdco have?
American Payment Holdco has 19 complaints on record since October 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does American Payment Holdco respond to complaints?
Yes. American Payment Holdco answered 84.2% of its complaints on time (within 15 days) and closed 21% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with American Payment Holdco?
The most common problems are money was not available when promised (7), other transaction problem (4), other transaction issues (3).
Is American Payment Holdco legit?
American Payment Holdco is a real company with a public complaint record: consumers have complained about it 19 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is American Payment Holdco legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against American Payment Holdco?
Complain to American Payment Holdco in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most American Payment Holdco complaints come from?
Most come from California (4), Illinois (3), District of Columbia (2). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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