Complaint log
AppFolio complaint log
The newest complaints about AppFolio, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 21, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 20, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 17, 2024 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 11, 2024 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jan 9, 2024 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Jan 9, 2024 | Credit reporting | Unable to get your credit report or credit scoreProblem getting your free annual credit report | Explained |
| Dec 15, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Dec 13, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Dec 8, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Nov 29, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Nov 14, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 26, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 18, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Oct 9, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Oct 3, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Sep 18, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Sep 6, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Sep 1, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 30, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Aug 29, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 8, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 2, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Aug 1, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Jul 28, 2023 | Money transfers & apps | Other service problem | Explained |
| Jul 20, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Jul 20, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 16, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Jul 14, 2023 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jul 11, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Jul 10, 2023 | Money transfers & apps | Unexpected or other fees | Explained |
| Jul 1, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jul 1, 2023 | Credit reporting | Problem with a company's investigation into an existing issueWas not notified of investigation status or results | Explained |
| Jun 25, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jun 19, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Jun 15, 2023 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| May 24, 2023 | Crypto | Other service problem | Explained |
| May 22, 2023 | Credit reporting | Incorrect information on your reportInformation is missing that should be on the report | Explained |
| May 19, 2023 | Credit reporting | Incorrect information on your reportInformation is incorrect | Explained |
| Apr 26, 2023 | Credit reporting | Problem with fraud alerts or security freezes | Explained |
| Apr 21, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 21, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Mar 28, 2023 | Credit reporting | Problem with a company's investigation into an existing issueProblem with personal statement of dispute | Explained |
| Mar 19, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 13, 2023 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 24, 2023 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
| Feb 24, 2023 | Credit reporting | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Jan 27, 2023 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Jan 18, 2023 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 21, 2022 | Credit reporting | Incorrect information on your reportPublic record information inaccurate | Explained |
| Dec 21, 2022 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works