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Debt collector · complaint record

Associated Credit Services complaints

Consumers have filed 699 complaints about Associated Credit Services since 2013, 166 of them in the last 12 months (+25% on the year before). It answered 99.4% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
699

Since July 2013

Last 12 months
166

+25% vs the year before

Answered on time
99.4%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
9

Newest: Oct 31, 2026

Rank
#144 of 1,963

Most complained-about debt collectors

Associated Credit Services complaints by month

The busiest month was July 2026 (23 complaints). Complaints in the last 12 months are up 25% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Associated Credit Services answered last 12 months

  • Closed with explanation16599.4%
  • Untimely response10.6%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time42/4599.4% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend8/15+25% vs last year

What Associated Credit Services complaints are about

Top Associated Credit Services problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 186
  • Debt was result of identity theft 68
  • Debt was paid 34
  • Debt was already discharged in bankruptcy and is no longer owed 5

Where Associated Credit Services complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: New York (127), Massachusetts (84), Texas (72), California (62), Georgia (51).

Associated Credit Services compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1Credit Service InternationalDebt collection52169+34%100%0%C
2The Phoenix Recovery GroupDebt collection7168+30%15.5%0%F
3GF SunStrong ManagementDebt collection44168new97.6%0%D
4Crown Asset Management, LLC, Duluth, GA BranchDebt collection55166-13%99.4%0%C
5Associated Credit ServicesDebt collection50166+25%99.4%0%C
6Client ServicesDebt collection56164-6%100%0%C
7Helvey & Associates, Inc., Warsaw, IN BranchDebt collection60163-39%100%0%C
8Credit CentralDebt collection49160+33%99.4%0%D

Compare side by side: Associated Credit Services vs Credit Service International · Associated Credit Services vs The Phoenix Recovery Group · Associated Credit Services vs GF SunStrong Management · Associated Credit Services vs Crown Asset Management, LLC, Duluth, GA Branch

What people say about Associated Credit Services

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Latest Associated Credit Services complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Oct 31, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedPAExplainedYes
Oct 31, 2026Credit reportingImproper use of your reportReporting company used your report improperlyMOExplainedYes
Oct 27, 2026Credit reportingIncorrect information on your reportAccount information incorrectILExplainedYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Oct 22, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtGAExplainedYes
Oct 20, 2026Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Oct 17, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursCAExplainedYes
Oct 17, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeCAExplainedYes
Oct 17, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Oct 13, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftMAExplainedYes
Oct 13, 2026Debt collectionWritten notification about debtDidn't receive notice of right to disputeTXExplainedYes
Oct 7, 2026Credit reportingIncorrect information on your reportAccount information incorrectNJExplainedYes

Questions about Associated Credit Services

How many complaints does Associated Credit Services have?

Associated Credit Services has 699 complaints on record since July 2013, including 166 in the last 12 months and 9 in the last 30 days. That makes it number 362 of every company by complaints this year.

Does Associated Credit Services respond to complaints?

Yes. Associated Credit Services answered 99.4% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 50/100 (grade C).

What do people complain about most with Associated Credit Services?
Is Associated Credit Services legit?

Associated Credit Services is a real company with a public complaint record: consumers have complained about it 699 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Associated Credit Services legit? for the signals, red flags and how to protect yourself.

Are complaints about Associated Credit Services going up or down?

Up. There were 166 complaints in the last 12 months against 133 in the 12 before (+25%). See every month.

How do I file a complaint against Associated Credit Services?

Complain to Associated Credit Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Associated Credit Services complaints come from?

Most come from New York (127), Massachusetts (84), Texas (72). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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