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Debt collector · complaint record

Credit Service International complaints

Consumers have filed 397 complaints about Credit Service International since 2015, 169 of them in the last 12 months (+34% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.

Average response record. How it works

Complaints on record
397

Since September 2015

Last 12 months
169

+34% vs the year before

Answered on time
100%

Industry: 96.5%

Closed with relief
0%

Typical debt collector: 24%

Last 30 days
10

Newest: Nov 11, 2026

Rank
#141 of 1,963

Most complained-about debt collectors

Credit Service International complaints by month

The busiest month was December 2025 (19 complaints). Complaints in the last 12 months are up 34% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.

How Credit Service International answered last 12 months

  • Closed with explanation169100%

"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means

  • Answers on time45/45100% on time
  • Relief for customers0/400% closed with relief
  • Complaint trend7/15+34% vs last year

What Credit Service International complaints are about

Top Credit Service International problems last 12 months

Inside "Attempts to collect debt not owed"

  • Debt is not yours 92
  • Debt was result of identity theft 20
  • Debt was paid 10
  • Debt was already discharged in bankruptcy and is no longer owed 1

Where Credit Service International complaints come from

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Complaints per 100,000 peopleFewerMore

Most complaints: Texas (116), Georgia (79), Florida (50), Wisconsin (43), Minnesota (20).

Credit Service International compared with other debt collectors

#CompanyScore12 monthsChangeOn timeReliefGrade
1UscbDebt collection47174+30%98.9%0%D
2Credit Service InternationalDebt collection52169+34%100%0%C
3The Phoenix Recovery GroupDebt collection7168+30%15.5%0%F
4GF SunStrong ManagementDebt collection44168new97.6%0%D
5Crown Asset Management, LLC, Duluth, GA BranchDebt collection55166-13%99.4%0%C
6Associated Credit ServicesDebt collection50166+25%99.4%0%C
7Client ServicesDebt collection56164-6%100%0%C
8Helvey & Associates, Inc., Warsaw, IN BranchDebt collection60163-39%100%0%C

Compare side by side: Credit Service International vs Uscb · Credit Service International vs The Phoenix Recovery Group · Credit Service International vs GF SunStrong Management · Credit Service International vs Crown Asset Management, LLC, Duluth, GA Branch

What people say about Credit Service International

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Latest Credit Service International complaints

Full log
ReceivedAboutIssueStateAnswerOn time
Nov 11, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountOKExplainedYes
Nov 11, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursWIExplainedYes
Nov 10, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountTXExplainedYes
Nov 7, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 7, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedTXExplainedYes
Nov 5, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Nov 4, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountGAExplainedYes
Nov 2, 2026Debt collectionFalse statements or representationAttempted to collect wrong amountPAExplainedYes
Oct 27, 2026Debt collectionTook or threatened to take negative or legal actionThreatened or suggested your credit would be damagedNJExplainedYes
Oct 18, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtFLExplainedYes
Oct 16, 2026Debt collectionAttempts to collect debt not owedDebt is not yoursTXExplainedYes
Oct 16, 2026Debt collectionWritten notification about debtDidn't receive enough information to verify debtPAExplainedYes

Questions about Credit Service International

How many complaints does Credit Service International have?

Credit Service International has 397 complaints on record since September 2015, including 169 in the last 12 months and 10 in the last 30 days. That makes it number 357 of every company by complaints this year.

Does Credit Service International respond to complaints?

Yes. Credit Service International answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 52/100 (grade C).

What do people complain about most with Credit Service International?
Is Credit Service International legit?

Credit Service International is a real company with a public complaint record: consumers have complained about it 397 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Credit Service International legit? for the signals, red flags and how to protect yourself.

Are complaints about Credit Service International going up or down?

Up. There were 169 complaints in the last 12 months against 126 in the 12 before (+34%). See every month.

How do I file a complaint against Credit Service International?

Complain to Credit Service International in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.

Where do most Credit Service International complaints come from?

Most come from Texas (116), Georgia (79), Florida (50). Big states file more complaints, so the map shows complaints per 100,000 people.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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