Mortgage company · complaint record
Atlantic Coast Mortgage complaints
Filed under ATLANTIC COAST MORTGAGE, LLC
Consumers have filed 9 complaints about Atlantic Coast Mortgage since 2016, 4 of them in the last 12 months. It answered 100% on time and closed 50% with relief for the customer. The most common problem is applying for a mortgage or refinancing an existing mortgage.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 9
- Last 12 months
- 4
- Answered on time
- 100%
- Closed with relief
- 50%
- Last 30 days
- 0
- Rank
- #216 of 595
Since May 2016
new vs the year before
Industry: 96%
Typical mortgage company: 5%
Newest: Jul 22, 2026
Most complained-about mortgage lenders & servicers
Atlantic Coast Mortgage complaints by month
The busiest month was May 2026 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Atlantic Coast Mortgage answered all time
- Closed with non-monetary relief222.2%
- Closed with explanation777.8%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Atlantic Coast Mortgage complaints are about
Top Atlantic Coast Mortgage problems
Inside "Applying for a mortgage or refinancing an existing mortgage"
- Trying to communicate with the company to fix an issue with the application process 2
- Negative impact of inaccurate appraisal 1
Where Atlantic Coast Mortgage complaints come from
Most complaints: Virginia (6), South Carolina (1), District of Columbia (1), West Virginia (1).
Atlantic Coast Mortgage compared with other mortgage lenders & servicers
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Midwest Loan ServicesMortgages | 50 | 29 | C |
| 2 | Truhome SolutionsMortgages | 43 | 28 | D |
| 3 | NEXA MortgageMortgages | 8 | 28 | F |
| 4 | HilltopMortgages | 51 | 28 | C |
| 5 | Land Home Financial ServicesMortgages | 21 | 27 | F |
| 6 | First United Bank and TrustMortgages | 60 | 27 | C |
| 7 | A&D MortgageMortgages | 45 | 25 | D |
| 8 | Atlantic Coast MortgageMortgages | - | 4 | - |
Compare side by side: Atlantic Coast Mortgage vs Midwest Loan Services · Atlantic Coast Mortgage vs Truhome Solutions · Atlantic Coast Mortgage vs NEXA Mortgage · Atlantic Coast Mortgage vs Hilltop
What people say about Atlantic Coast Mortgage
All experiencesNo experiences with Atlantic Coast Mortgage yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Atlantic Coast Mortgage complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jul 22, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| May 12, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageTrying to communicate with the company to fix an issue with the application process | Fixed |
| May 6, 2026 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Apr 19, 2026 | Mortgages | Applying for a mortgage or refinancing an existing mortgageNegative impact of inaccurate appraisal | Explained |
| Jun 21, 2025 | Mortgages | Closing on a mortgageClosing disclosure or other related disclosures | Explained |
| Jun 11, 2022 | Mortgages | Closing on a mortgage | Explained |
| Apr 15, 2021 | Credit reporting | Unable to get your credit report or credit scoreOther problem getting your report or credit score | Explained |
| Mar 3, 2017 | Mortgages | Application, originator, mortgage broker | Explained |
| May 2, 2016 | Mortgages | Application, originator, mortgage broker | Explained |
Questions about Atlantic Coast Mortgage
How many complaints does Atlantic Coast Mortgage have?
Atlantic Coast Mortgage has 9 complaints on record since May 2016, including 4 in the last 12 months and 0 in the last 30 days. That makes it number 2,028 of every company by complaints this year.
Does Atlantic Coast Mortgage respond to complaints?
Yes. Atlantic Coast Mortgage answered 100% of its complaints on time (within 15 days) and closed 50% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Atlantic Coast Mortgage?
The most common problems are applying for a mortgage or refinancing an existing mortgage (3), closing on a mortgage (3), application, originator, mortgage broker (2).
Is Atlantic Coast Mortgage legit?
Atlantic Coast Mortgage is a real company with a public complaint record: consumers have complained about it 9 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Atlantic Coast Mortgage legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Atlantic Coast Mortgage?
Complain to Atlantic Coast Mortgage in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Atlantic Coast Mortgage complaints come from?
Most come from Virginia (6), South Carolina (1), District of Columbia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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