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Ava Finance credit cards complaints

Consumers have filed 82 complaints about Ava Finance's credit cards, 34 in the last 12 months (+6%). Ava Finance answered 91.2% on time and closed 0% with relief. See the whole Ava Finance record.

Ava Finance against other credit card companies

#Company12 monthsChangeOn timeReliefAll time
1Capital One14,231+52%99.9%22%71,421
2Citibank12,511+54%99.9%42%69,867
3Synchrony9,417+55%95.9%20%46,487
4JPMorgan Chase7,363+30%100%21%48,168
5Bank of America6,335+62%99.3%39%37,295
6American Express5,838+29%98.7%23%33,782
7Wells Fargo3,702+44%99.9%27%19,609
8Bread Financial (Comenity)3,690+29%100%47%21,535
9Goldman Sachs Bank (Apple Card, Marcus)3,156+36%100%27%10,467
10Barclays US2,871+36%100%7%18,152
11U.S. Bank2,011+50%100%33%11,339
12TransUnion1,897-74%100%57%19,687
13Ava Finance34+6%91.2%0%82

Every card issuer ranked

Latest Ava Finance credit cards complaints

ReceivedAboutIssueStateAnswerOn time
Oct 1, 2026Credit cardsOther features, terms, or problemsOther problemCAExplainedYes
Sep 17, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgePAExplainedYes
Aug 22, 2026Credit cardsAdvertising and marketing, including promotional offersConfusing or misleading advertising about the credit cardVAExplainedYes
Aug 14, 2026Credit cardsIncorrect information on your reportAccount status incorrectFLExplainedYes
Aug 13, 2026Credit cardsIncorrect information on your reportAccount information incorrectTXExplainedYes
Jul 15, 2026Credit cardsClosing your accountCan't close your accountFLExplainedYes
Jul 8, 2026Credit cardsIncorrect information on your reportAccount information incorrectNYExplainedYes
Jul 3, 2026Credit cardsProblem with a company's investigation into an existing problemProblem with personal statement of disputeILExplainedYes
Jul 3, 2026Credit cardsFees or interestProblem with feesCAExplainedYes
Jul 2, 2026Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueCAExplainedYes
Jun 3, 2026Credit cardsProblem when making paymentsProblem during payment processALExplainedNo
May 26, 2026Credit cardsIncorrect information on your reportAccount information incorrectNCExplainedYes
May 9, 2026Credit cardsTrouble using your cardCan't use card to make purchasesSCExplainedYes
May 3, 2026Credit cardsProblem with a purchase shown on your statementCredit card company isn't resolving a dispute about a purchase on your statementFLExplainedYes
Apr 18, 2026Credit cardsClosing your accountCompany closed your accountCAExplainedYes
Apr 15, 2026Credit cardsFees or interestProblem with feesOHExplainedYes
Apr 7, 2026Credit cardsProblem when making paymentsProblem during payment processFLExplainedYes
Mar 31, 2026Credit cardsFees or interestProblem with feesOHExplainedYes
Mar 29, 2026Credit cardsGetting a credit cardSent card you never applied forNYExplainedYes
Mar 26, 2026Credit cardsIncorrect information on your reportAccount status incorrectKYExplainedYes
Mar 22, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeNYExplainedNo
Mar 5, 2026Credit cardsFees or interestProblem with feesGAExplainedYes
Feb 10, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeOHExplainedYes
Feb 2, 2026Credit cardsIncorrect information on your reportAccount status incorrectAZExplainedYes
Jan 31, 2026Credit cardsOther features, terms, or problemsOther problemFLExplainedYes
Jan 30, 2026Credit cardsTrouble using your cardCan't use card to make purchasesILExplainedYes
Jan 29, 2026Credit cardsProblem with a company's investigation into an existing problemProblem with personal statement of disputeTXExplainedYes
Jan 26, 2026Credit cardsGetting a credit cardCard opened without my consent or knowledgeGAExplainedYes
Jan 21, 2026Credit cardsProblem with fraud alerts or security freezesNYExplainedYes
Dec 23, 2025Credit cardsGetting a credit cardCard opened without my consent or knowledgeGAExplainedNo

Your rights with credit card companies

Under the Fair Credit Billing Act you have 60 days from the statement date to dispute a billing error in writing, and the issuer must investigate. Your liability for unauthorized charges is capped at $50 by law (and usually zero in practice). Issuers must give 45 days' notice before raising your interest rate or most fees.

Scam warning: Your card company will never ask you to read out a full card number, PIN or one-time code on a call it made. Hang up and call the number on the back of the card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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