Auto loans & leases
Bepensa Capital auto loans & leases complaints
Consumers have filed 106 complaints about Bepensa Capital's auto loans & leases, 10 in the last 12 months (-52%). Bepensa Capital answered 100% on time and closed 0% with relief. See the whole Bepensa Capital record.
Bepensa Capital against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | Bepensa Capital | 10 | 100% | 0% |
Latest Bepensa Capital auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Aug 12, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Jul 15, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | Explained |
| Jun 18, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| May 5, 2026 | Auto loans & leases | Incorrect information on your reportInformation belongs to someone else | Explained |
| Apr 6, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 26, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Feb 23, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Feb 23, 2026 | Auto loans & leases | Getting a loan or leaseLoan opened without my consent or knowledge | Explained |
| Feb 4, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | Explained |
| Jan 17, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | Explained |
| Nov 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Nov 6, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Nov 2, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Oct 14, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 10, 2025 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Oct 8, 2025 | Auto loans & leases | Getting a loan or leaseChanges in terms mid-deal or after closing | Explained |
| Oct 3, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem while selling or giving up the vehicle | Explained |
| Sep 24, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Sep 17, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Aug 27, 2025 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | Explained |
| Aug 9, 2025 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Aug 6, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jul 29, 2025 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jul 23, 2025 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | Explained |
| May 24, 2025 | Auto loans & leases | Improper use of your reportCredit inquiries on your report that you don't recognize | Explained |
| May 8, 2025 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Apr 9, 2025 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Feb 20, 2025 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | Explained |
| Feb 9, 2025 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | Explained |
| Jan 17, 2025 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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