Bank · complaint record
BFS Capital complaints
Filed under BFS Capital Inc.
Consumers have filed 8 complaints about BFS Capital since 2016, none in the last 12 months. It answered 62.5% on time and closed 14% with relief for the customer. The most common problem is account opening, closing, or management.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 8
- Last 12 months
- 0
- Answered on time
- 62.5%
- Closed with relief
- 14%
- Last 30 days
- 0
- Rank
- -
Since April 2016
new vs the year before
Industry: 99.3%
Typical bank: 19%
Newest: Mar 29, 2025
BFS Capital complaints by month
The busiest month was August 2016 (2 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How BFS Capital answered all time
- Closed with non-monetary relief112.5%
- Closed with explanation675%
- Untimely response112.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What BFS Capital complaints are about
Top BFS Capital problems
Where BFS Capital complaints come from
Most complaints: Florida (2), Georgia (1), Louisiana (1), Minnesota (1), New York (1).
BFS Capital compared with other banks & credit unions
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | BancfirstBank accounts | 49 | 28 | D |
| 2 | BannerBank accounts | 51 | 28 | C |
| 3 | Customers BancorpBank accounts | 57 | 28 | C |
| 4 | RBC BankBank accounts | 59 | 26 | C |
| 5 | TruebillBank accounts | 95 | 26 | A |
| 6 | City National BankBank accounts | 91 | 25 | A |
| 7 | FirstbankBank accounts | 69 | 25 | B |
| 8 | BFS CapitalBank accounts | - | 0 | - |
Compare side by side: BFS Capital vs Bancfirst · BFS Capital vs Banner · BFS Capital vs Customers Bancorp · BFS Capital vs RBC Bank
What people say about BFS Capital
All experiencesNo experiences with BFS Capital yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest BFS Capital complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 29, 2025 | Crypto | Fraud or scam | No timely reply |
| Jan 2, 2019 | Debt collection | Written notification about debtDidn't receive enough information to verify debt | Fixed |
| Nov 23, 2017 | Payday & personal loans | Struggling to pay your loan | Explained |
| Aug 12, 2016 | Bank accounts | Account opening, closing, or management | Explained |
| Aug 8, 2016 | Bank accounts | Account opening, closing, or management | Explained |
| Jul 21, 2016 | Payday & personal loans | Shopping for a loan or lease | Explained |
| Jun 16, 2016 | Bank accounts | Account opening, closing, or management | Explained |
| Apr 14, 2016 | Payday & personal loans | Managing the loan or lease | Explained |
Questions about BFS Capital
How many complaints does BFS Capital have?
BFS Capital has 8 complaints on record since April 2016, including 0 in the last 12 months and 0 in the last 30 days.
Does BFS Capital respond to complaints?
Yes. BFS Capital answered 62.5% of its complaints on time (within 15 days) and closed 14% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with BFS Capital?
The most common problems are account opening, closing, or management (3), shopping for a loan or lease (1), managing the loan or lease (1).
Is BFS Capital legit?
BFS Capital is a real company with a public complaint record: consumers have complained about it 8 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is BFS Capital legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against BFS Capital?
Complain to BFS Capital in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most BFS Capital complaints come from?
Most come from Florida (2), Georgia (1), Louisiana (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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