Bank accounts

Block bank accounts complaints

Consumers have filed 9,390 complaints about Block's bank accounts, 3,838 in the last 12 months (+18%). Block answered 99.3% on time and closed 0% with relief. See the whole Block record.

Block against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest Block bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	FL	Explained	Yes
Nov 6, 2026	Bank accounts	Managing an accountBanking errors	NY	Explained	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OH	Explained	Yes
Nov 6, 2026	Bank accounts	Managing an accountProblem accessing account	FL	Explained	Yes
Nov 6, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AL	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem accessing account	OH	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountDeposits and withdrawals	NY	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	MS	Explained	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	TX	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MS	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	VA	In progress	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	MD	Explained	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	FL	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	FL	Explained	Yes
Nov 5, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	TX	In progress	Yes
Nov 5, 2026	Bank accounts	Managing an accountProblem accessing account	WA	Explained	Yes
Nov 5, 2026	Bank accounts	Managing an accountDeposits and withdrawals	SC	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem accessing account	VA	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem making or receiving payments	VA	Explained	Yes
Nov 4, 2026	Bank accounts	Problem with a lender or other company charging your accountMoney was taken from your account on the wrong day or for the wrong amount	NC	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	NV	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountBanking errors	NH	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem accessing account	UT	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Nov 4, 2026	Bank accounts	Managing an accountProblem accessing account	IL	In progress	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TN	Explained	Yes
Nov 3, 2026	Bank accounts	Closing an accountFunds not received from closed account	CA	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CO	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

Talk about Block

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works