Bank accounts

Block bank accounts complaints

Consumers have filed 9,390 complaints about Block's bank accounts, 3,838 in the last 12 months (+18%). Block answered 99.3% on time and closed 0% with relief. See the whole Block record.

Block against other banks & credit unions

#	Company	12 months	Change	On time	Relief	All time
1	Wells Fargo	10,017	+26%	100%	18%	63,467
2	JPMorgan Chase	9,525	+11%	100%	14%	59,224
3	Bank of America	9,008	+44%	99.3%	42%	61,514
4	Chime	8,327	+80%	99.9%	9%	20,914
5	Capital One	4,339	-43%	100%	7%	23,879
6	Block (Cash App)	3,838	+18%	99.3%	0%	9,390
7	Citibank	3,800	+11%	100%	35%	25,575
8	Navy Federal Credit Union	3,599	-66%	100%	33%	22,207
9	U.S. Bank	2,560	+49%	100%	19%	15,963
10	Truist	2,365	+33%	99.9%	11%	10,420
11	SoFi	2,324	+26%	100%	8%	5,234
12	PNC Bank	2,243	+48%	100%	14%	15,615

Every bank ranked

Latest Block bank accounts complaints

Received	About	Issue	State	Answer	On time
Nov 3, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	OK	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem accessing account	GA	Explained	Yes
Nov 3, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	IL	Explained	Yes
Nov 3, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	UT	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem making or receiving payments	PA	Explained	Yes
Nov 3, 2026	Bank accounts	Managing an accountProblem accessing account	GA	Explained	Yes
Nov 2, 2026	Bank accounts	Closing an accountCompany closed your account	WA	Explained	Yes
Nov 2, 2026	Bank accounts	Problem caused by your funds being lowNon-sufficient funds and associated fees	SC	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountDeposits and withdrawals	VA	Explained	Yes
Nov 2, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AR	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem accessing account	SC	Explained	Yes
Nov 2, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CT	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	TX	Explained	Yes
Nov 2, 2026	Bank accounts	Managing an accountBanking errors	CA	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	AZ	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountDeposits or withdrawals	FL	Explained	Yes
Nov 1, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	AL	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountDeposits and withdrawals	TX	Explained	Yes
Nov 1, 2026	Bank accounts	Managing an accountProblem making or receiving payments	NM	Explained	Yes
Nov 1, 2026	Bank accounts	Closing an accountCompany closed your account	NH	Explained	Yes
Oct 31, 2026	Bank accounts	Managing an accountBanking errors	SC	Explained	Yes
Oct 31, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	WV	Explained	Yes
Oct 31, 2026	Bank accounts	Closing an accountCompany closed your account	NY	Explained	Yes
Oct 31, 2026	Bank accounts	Problem with a lender or other company charging your accountCan't stop withdrawals from your account	MD	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountDeposits and withdrawals	GA	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	CA	Explained	Yes
Oct 30, 2026	Bank accounts	Closing an accountCompany closed your account	TN	Explained	Yes
Oct 30, 2026	Bank accounts	Managing an accountProblem using a debit or ATM card	MA	In progress	Yes
Oct 30, 2026	Bank accounts	Problem with a lender or other company charging your accountTransaction was not authorized	CA	Explained	Yes

Your rights with banks & credit unions

For electronic transfers and debit cards, Regulation E gives you 60 days from the statement to report an error or unauthorized transaction; the bank must investigate, generally within 10 business days or give provisional credit while it takes longer. Reporting a lost card quickly limits what you can lose. Deposits at insured banks are protected up to $250,000 by the FDIC (credit unions by the NCUA).

Scam warning: Banks do not ask you to move money to a "safe account", and a bank employee will not ask for your password or one-time code. If a caller says they are from your bank, hang up and call the number on your card.

General information, not legal advice; rules vary by state. Plain-English guides

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Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works