Auto loans & leases
BMO Bank auto loans & leases complaints
Consumers have filed 466 complaints about BMO Bank's auto loans & leases, 87 in the last 12 months (+43%). BMO Bank answered 100% on time and closed 34% with relief. See the whole BMO Bank record.
BMO Bank against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
| 13 | BMO Bank | 87 | 100% | 34% |
Latest BMO Bank auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Mar 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Mar 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Money back |
| Mar 4, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 25, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Feb 25, 2026 | Auto loans & leases | Incorrect information on your reportAccount status incorrect | Explained |
| Feb 20, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Feb 20, 2026 | Auto loans & leases | Getting a loan or leaseConfusing or misleading advertising or marketing | Fixed |
| Feb 15, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | Explained |
| Feb 9, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Feb 6, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 3, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | Explained |
| Feb 1, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Jan 30, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Jan 29, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Jan 27, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Jan 26, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Fixed |
| Jan 14, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Fixed |
| Jan 13, 2026 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Fixed |
| Jan 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Dec 27, 2025 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Money back |
| Dec 24, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
| Dec 12, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Explained |
| Dec 11, 2025 | Auto loans & leases | Improper use of your reportReporting company used your report improperly | Fixed |
| Nov 24, 2025 | Auto loans & leases | Managing the loan or leaseLoan sold or transferred to another company | Explained |
| Nov 21, 2025 | Auto loans & leases | Incorrect information on your reportPublic record information inaccurate | Explained |
| Nov 9, 2025 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | Fixed |
| Nov 3, 2025 | Auto loans & leases | Managing the loan or leaseBilling problem | Money back |
| Oct 22, 2025 | Auto loans & leases | RepossessionNotice to repossess | Explained |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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