Auto loans & leases
Bridgecrest auto loans & leases complaints
Consumers have filed 3,330 complaints about Bridgecrest's auto loans & leases, 1,019 in the last 12 months (+29%). Bridgecrest answered 99.5% on time and closed 0% with relief. See the whole Bridgecrest record.
Bridgecrest against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Bridgecrest auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 14, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 13, 2026 | Auto loans & leases | Getting a loan or leaseProblem with signing the paperwork | In progress |
| Oct 13, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 13, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Oct 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 12, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Oct 11, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 11, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem related to refinancing | In progress |
| Oct 10, 2026 | Auto loans & leases | Problems at the end of the loan or leaseProblem with paying off the loan | In progress |
| Oct 10, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Oct 10, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 9, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 8, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 8, 2026 | Auto loans & leases | Managing the loan or leaseProblem with fees charged | In progress |
| Oct 8, 2026 | Auto loans & leases | Problems at the end of the loan or leaseUnable to receive car title or other problem after the loan is paid off | In progress |
| Oct 7, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | Explained |
| Oct 7, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 7, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | Explained |
| Oct 7, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Oct 7, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Oct 7, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | Explained |
| Oct 6, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | In progress |
| Oct 6, 2026 | Auto loans & leases | Incorrect information on your reportAccount information incorrect | Explained |
| Oct 6, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Oct 6, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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