Auto loans & leases
Bridgecrest auto loans & leases complaints
Consumers have filed 3,330 complaints about Bridgecrest's auto loans & leases, 1,019 in the last 12 months (+29%). Bridgecrest answered 99.5% on time and closed 0% with relief. See the whole Bridgecrest record.
Bridgecrest against other auto lenders
| # | Company | 12 months | On time | Relief |
|---|---|---|---|---|
| 1 | Santander Holdings USA | 2,463 | 100% | 36% |
| 2 | Ally Financial | 1,987 | 100% | 4% |
| 3 | Westlake Financial | 1,921 | 100% | 0% |
| 4 | Credit Acceptance | 1,277 | 99.7% | 4% |
| 5 | Capital One | 1,225 | 100% | 2% |
| 6 | Bridgecrest | 1,019 | 99.5% | 0% |
| 7 | Hyundai Capital America | 996 | 100% | 0% |
| 8 | Toyota Financial Services | 938 | 99.9% | 6% |
| 9 | Exeter Finance | 830 | 99.9% | 0% |
| 10 | Wells Fargo | 686 | 100% | 19% |
| 11 | American Honda Finance | 556 | 99.6% | 0% |
| 12 | American Credit Acceptance | 554 | 100% | 0% |
Latest Bridgecrest auto loans & leases complaints
| Received | About | Issue | Answer |
|---|---|---|---|
| Sep 25, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Sep 25, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
| Sep 25, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | In progress |
| Sep 25, 2026 | Auto loans & leases | RepossessionCompany communicating payment assistance or payment extension options | In progress |
| Sep 24, 2026 | Auto loans & leases | Struggling to pay your loanDenied request to lower payments | In progress |
| Sep 24, 2026 | Auto loans & leases | Getting a loan or leaseDid not receive car title | In progress |
| Sep 24, 2026 | Auto loans & leases | Incorrect information on your reportInformation is missing that should be on the report | In progress |
| Sep 23, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Sep 22, 2026 | Auto loans & leases | RepossessionDamage caused or loss of personal items in vehicle during the actual repossession | In progress |
| Sep 22, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Sep 22, 2026 | Auto loans & leases | RepossessionLender trying to repossess or disable the vehicle | In progress |
| Sep 22, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Sep 22, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Sep 21, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Sep 21, 2026 | Auto loans & leases | Incorrect information on your reportOld information reappears or never goes away | Explained |
| Sep 21, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Sep 20, 2026 | Auto loans & leases | Problem with a company's investigation into an existing problemDifficulty submitting a dispute or getting information about a dispute over the phone | Explained |
| Sep 19, 2026 | Auto loans & leases | Getting a loan or leaseProblem with additional add-on products or services purchased with the loan | In progress |
| Sep 19, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | In progress |
| Sep 19, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Sep 18, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | In progress |
| Sep 18, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Sep 17, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Sep 17, 2026 | Auto loans & leases | RepossessionLoan balance remaining after the vehicle is repossessed and sold | In progress |
| Sep 17, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Sep 17, 2026 | Auto loans & leases | RepossessionNotice to repossess | In progress |
| Sep 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with the interest rate | In progress |
| Sep 17, 2026 | Auto loans & leases | RepossessionAccount reinstatement or redemption after repossession | In progress |
| Sep 17, 2026 | Auto loans & leases | Managing the loan or leaseProblem with additional products or services purchased with the loan | In progress |
| Sep 16, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
Your rights with auto lenders
Repossession rules come from your contract and your state's law: in many states a lender can repossess without warning once you default, but it cannot breach the peace, and it must tell you how to get the car back and how it will be sold. You are usually entitled to a refund of unused add-ons such as GAP or service contracts when the loan ends early.
Scam warning: Watch for add-ons slipped into the contract, and get every promise in writing before you sign. A dealer cannot make you buy extras to get the loan.
General information, not legal advice; rules vary by state. Plain-English guides
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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